11/21/2024 updated

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Senior ICT Leader and Professional

Warsaw, Poland
Worldwide
Bachelor of Science, Military University of Technology, Warsaw
Warsaw, Poland
Worldwide
Bachelor of Science, Military University of Technology, Warsaw

Change ManagementContract NegotiationDigitizationProject ManagementOperations ManagementOutsourcingRisk AnalysisSales ManagementService DeliveryService-Level AgreementSoftware Engineering
ICT Leadership
Extensive experience in ICT leadership with expertise in Service Support, Service Delivery, and Operations across different cultures and international teams.

Operational Management
Proficiency in mid-level operational management, including operational transformation of OSS and BSS, and Process/Functions Outsourcing.

Project Management
Strong skills in managing complex, strategic, cross-border ICT projects, including software development, hardware delivery, and migrations.

Digital Transformation
Experience in leading Digital Transformation initiatives using the latest technologies.

Vendor Management
Expertise in global outsourcing and vendor management, including contract negotiations and service level agreements.

Change Management
Proven ability as a change ambassador, effectively managing change and risk in organizational contexts.

Programming
Core programming skills in Python and JavaScript, focused on delivering solutions for clients in the EU and US markets.
 

Experience

Professional experience10+ years
Freelancer since2005

Languages

GermanGoodEnglishFluentPolishNative speakerRussianBasic knowledge

Project history

Consultant

Interim Management and Consulting
Advisory roles in telecommunication infrastructure, software development, and operations management.

Experis Director

EXPERIS Poland - ManpowerGroup
Managed professional resourcing and IT project services, prepared brand strategy, and drove profitable growth.

Head of Service Delivery / Regional Office Head

STX Next
Managed regional office of a software house, overseeing Business Development, Customer Relations, and Projects Delivery.

Programme Manager – Transition and Transformation

Credit Suisse
Led critical services transition and transformation, including Connectivity Services delivery and stakeholder management.

Head of Network Operations

Ericsson
Responsible for E2E Network Operations, Customer Support, and OSS Transformation Programs across Europe.

Chief Operational Officer (COO)

AUTOFEDERACJA
Set up operations for a start-up in Poland, managing critical programs and projects.

Project Manager – IT Managed Services

IT Works S.A.
Managed outsourcing projects for OSS and BSS, including contract negotiations and implementation.

Senior Consultant

MDDP Business Advisory
Advised on IT Governance, IT Transformation, and IT Effectiveness projects.

Senior Consultant

EY - Ernst & Young Business Advisory
Managed various IT projects focusing on governance, transformation, and effectiveness for top Polish companies.

Network Planning Manager

Nokia
Led 3G Mobile Network Planning and Roll-out projects across multiple countries.

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