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Lester Hartelust

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Last update: 15.01.2024

Agile coach

Graduation: Lean Six Sigma Black Belt, SAFe SPC, PSM, PSPO, MSc Economics of Management and Organisation, LLM Financial Law
Hourly-/Daily rates: show
Languages: English (Native or Bilingual) | Dutch (Native or Bilingual) | Spanish (Limited professional)

Keywords

Agile Methodology Microsoft Azure Finance Lean Processes Lean Six Sigma Black Belt Microsoft Softwares Scrum Methodology Statistical Process Control (SPC)

Attachments

20231218-Lester-Hartelust-CV-EN_150124.pdf

Skills

I am a seasoned Lean-Agile coach (Lean Six Sigma Black Belt, Scrum and SAFe SPC trainer) with technical expertise (RPA/IA, Microsoft stack – Power Platform, Azure DevOps) and an ambition to continue contributing to Agile Transformation and Agile Delivery of large-scale solutions across various sectors like P&U, TMT, CP&R and Financial Services.

Project history

11/2021 - 12/2023
Agile transformation coach
EY (Auditing, taxes and law, >10.000 employees)

  • Co-responsible for developing a transformation strategy for the Assurance practice in the Netherlands (approximately 2.000fte)
  • Coach for several flagship audit teams during the pilot phase of the transformation (coach of 7 teams and about 50 individuals)
  • Co-responsible for establishing and implementing a Lean-Agile Center of Excellence (6 fte)
  • Responsible for the implementation of Atlassian Jira within the Lean - Agile Center of Excellence
  • Responsible for drafting (Lean-Agile) standards for the entire practice, directly impacting the working methods of all involved accountants 
  • Responsible coach for one of the five regions within EY Netherlands, resulting in coaching over 20 Scrum teams comprising approximately 150 employees
  • Responsible and hands-on trainer for accountants in the Scrum way of working through a designed Scrum Master training. This led to the training of over 200 accountants, with approximately 40 becoming certified PSM-1 
  • Responsible for establishing and quantifying Key Performance Indicators for reporting to the Dutch Assurance board. I created a PowerBI dashboard incorporating survey results and quantitative data from various systems 
  • Speaker at large (>250 attendees) international events on Agile practices in an Assurance environment, with a focus on change management.

10/2020 - 12/2023
Agile trainer
EY (Auditing, taxes and law, >10.000 employees)

  • Responsible trainer and content creator of the Professional Scrum Product Owner – 1 training. Trained over 100 collega’s, resulting in approximately 50 certified Scrum.org Product Owners
  • Responsible trainer for various in- and external training sessions of Scaled Agile Inc. (SAFe). As certified SAFe 6 Practice Consultant (formerly SAFe 5 Program Consultant), conducted multiple Leading SAFe trainings and provided SAFe Product Manager / Product Owner to external parties
  • Frequent trainer of the Professional Scrum Master – 1 training in diverse (international) contexts. Trained over 300 colleagues, resulting in over 100 certified Scrum.org Scrum Masters
  • Trainer for the ‘Living the Scrum’- training offering an accessible, interactive approach to immerse participants in the Scrum methodology. Conducted this session, among others, for the Refugee Talent Hub for refugees new to the Netherlands.

07/2023 - 11/2023
Agile coach and AI specialist
Rijkswaterstaat (Architecture and civil engineering, >10.000 employees)

  • Responsible for creating and developing a Product Backlog to explore possible applications of Artificial Intelligence within the procurement department of Rijkswaterstaat
  • Prioritization of items in the Product Backlog for the project team (6 FTE)
  • Executive stakeholder management with the Chief Procurement Office and related directors from various (national) organizational units within the procurement department
  • Organizer of various (Agile) meetings such as sprint planning, sprint refinement, and sprint review
  • Facilitator of a workshop to explain and gather feedback on proposed initiatives with subject matter experts from different procurement organizations
  • Facilitator of a WSJF workshop to collaboratively prioritize initiatives with Business Owners.  

02/2022 - 08/2022
Lean - Agile Transformation coach
Telefónica (Telecommunications, >10.000 employees)

  • Responsible for the rollout and implementation of an Agile way of working on one of Europe's largest Robotic Process Automation projects (>100 engineers)
  • Conducted a change readiness survey to select pilot teams for the Scrum way of working
  • Responsible for establishing Lean-Agile practices to align and standardize working methods with Azure DevOps across different teams
  • Responsible for progress reporting, building various dashboards in PowerBI using input from the 14 teams in Azure DevOps
  • Facilitator of various Agile workshops to enhance understanding of the mindset within Spanish teams
  • Change manager for Spanish teams unaccustomed to working in self-directed teams, valuing hierarchy and status due to cultural background.

10/2020 - 11/2021
Agile coach and Automation engineer
Stedin (Energy, water and environment, >10.000 employees)

  • Advisor for the suitable Agile way of working of a robotics team within a Business-Shared-Service department.
  • Advisor for the alignment of a technical team with various business teams in a Scaled Agile environment (based on the SAFe framework)
  • (Interim) Scrum Master of the automation team (9 FTE), responsible for coordination with other teams, Scrum process monitoring, and promoting the values of inspection, transparency, and adaptation
  • Robotics of various (financial) processes in the Record-to-Report (e.g., transaction recording and audit support) and Purchase-to-Pay (e.g., performance statements) domains using BluePrism. Mainly involved in reporting and processing in the SAP environment
  • (Lean) process analyst and improver by analyzing, enhancing, and standardizing selected processes for automation.

01/2019 - 10/2020
Scrum Master and Automation engineer
Nike (Consumer goods and retail, >10.000 employees)

  • Advisory on the appropriate Agile approach for a robotics team within an IT department, resulting in the application of the SAFe model and an integrated Program Increment planning
  • Developer of various standardized and automated processes in the Finance and Supply Chain domains
  • Process analyst for various processes in the logistics chain to identify automation potential. Mapped, standardized, and optimized processes using Lean techniques.
  • Automated multiple processes using Automation Anywhere tools 
  • (Interim) Scrum Master of a diverse and international team (7 FTE) with colleagues from Poland, Indonesia, Spain, and the Netherlands. Emphasis on communication, resulting in understanding and bridging cultural differences

Certifications

SAFe 6 Practice Consultant
2023
Professional Product Owner - 1
2020
Microsoft AI Engineer
Microsoft
2020
Microsoft Data Analyst
Microsoft
2020
Microsoft Azure DevOps Solutions
Microsoft
2020
Professional Product Owner - 1
2019

Local Availability

Open to travel worldwide
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