01/15/2024 updated

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Agile coach

Netherlands
Worldwide
Lean Six Sigma Black Belt, SAFe SPC, PSM, PSPO, MSc Economics of Management and Organisation, LLM Financial Law
Netherlands
Worldwide
Lean Six Sigma Black Belt, SAFe SPC, PSM, PSPO, MSc Economics of Management and Organisation, LLM Financial Law

Profile attachments

20231218 Lester Hartelust CV - EN .pdf

Agile MethodologyMicrosoft AzureFinancesLean ProcessesLean Six Sigma Black BeltMicrosoft SoftwaresScrum MethodologyStatistical Process Control (SPC)
I am a seasoned Lean-Agile coach (Lean Six Sigma Black Belt, Scrum and SAFe SPC trainer) with technical expertise (RPA/IA, Microsoft stack – Power Platform, Azure DevOps) and an ambition to continue contributing to Agile Transformation and Agile Delivery of large-scale solutions across various sectors like P&U, TMT, CP&R and Financial Services.

Experience

Professional experience5 - 10 years
Freelancer since2023

Languages

EnglishNative speakerDutchNative speakerSpanishGood

Project history

Agile transformation coach

EY

Auditing, Taxes & Law

>10.000 team member

  • Co-responsible for developing a transformation strategy for the Assurance practice in the Netherlands (approximately 2.000fte)
  • Coach for several flagship audit teams during the pilot phase of the transformation (coach of 7 teams and about 50 individuals)
  • Co-responsible for establishing and implementing a Lean-Agile Center of Excellence (6 fte)
  • Responsible for the implementation of Atlassian Jira within the Lean - Agile Center of Excellence
  • Responsible for drafting (Lean-Agile) standards for the entire practice, directly impacting the working methods of all involved accountants 
  • Responsible coach for one of the five regions within EY Netherlands, resulting in coaching over 20 Scrum teams comprising approximately 150 employees
  • Responsible and hands-on trainer for accountants in the Scrum way of working through a designed Scrum Master training. This led to the training of over 200 accountants, with approximately 40 becoming certified PSM-1 
  • Responsible for establishing and quantifying Key Performance Indicators for reporting to the Dutch Assurance board. I created a PowerBI dashboard incorporating survey results and quantitative data from various systems 
  • Speaker at large (>250 attendees) international events on Agile practices in an Assurance environment, with a focus on change management.

Agile trainer

EY

Auditing, Taxes & Law

>10.000 team member

  • Responsible trainer and content creator of the Professional Scrum Product Owner – 1 training. Trained over 100 collega’s, resulting in approximately 50 certified Scrum.org Product Owners
  • Responsible trainer for various in- and external training sessions of Scaled Agile Inc. (SAFe). As certified SAFe 6 Practice Consultant (formerly SAFe 5 Program Consultant), conducted multiple Leading SAFe trainings and provided SAFe Product Manager / Product Owner to external parties
  • Frequent trainer of the Professional Scrum Master – 1 training in diverse (international) contexts. Trained over 300 colleagues, resulting in over 100 certified Scrum.org Scrum Masters
  • Trainer for the ‘Living the Scrum’- training offering an accessible, interactive approach to immerse participants in the Scrum methodology. Conducted this session, among others, for the Refugee Talent Hub for refugees new to the Netherlands.

Agile coach and AI specialist

Rijkswaterstaat

Architecture & Civil Engineering

>10.000 team member

  • Responsible for creating and developing a Product Backlog to explore possible applications of Artificial Intelligence within the procurement department of Rijkswaterstaat
  • Prioritization of items in the Product Backlog for the project team (6 FTE)
  • Executive stakeholder management with the Chief Procurement Office and related directors from various (national) organizational units within the procurement department
  • Organizer of various (Agile) meetings such as sprint planning, sprint refinement, and sprint review
  • Facilitator of a workshop to explain and gather feedback on proposed initiatives with subject matter experts from different procurement organizations
  • Facilitator of a WSJF workshop to collaboratively prioritize initiatives with Business Owners.  

Lean - Agile Transformation coach

Telefónica

Telecommunications

>10.000 team member

  • Responsible for the rollout and implementation of an Agile way of working on one of Europe's largest Robotic Process Automation projects (>100 engineers)
  • Conducted a change readiness survey to select pilot teams for the Scrum way of working
  • Responsible for establishing Lean-Agile practices to align and standardize working methods with Azure DevOps across different teams
  • Responsible for progress reporting, building various dashboards in PowerBI using input from the 14 teams in Azure DevOps
  • Facilitator of various Agile workshops to enhance understanding of the mindset within Spanish teams
  • Change manager for Spanish teams unaccustomed to working in self-directed teams, valuing hierarchy and status due to cultural background.

Agile coach and Automation engineer

Stedin

Energy, Water & Environment

>10.000 team member

  • Advisor for the suitable Agile way of working of a robotics team within a Business-Shared-Service department.
  • Advisor for the alignment of a technical team with various business teams in a Scaled Agile environment (based on the SAFe framework)
  • (Interim) Scrum Master of the automation team (9 FTE), responsible for coordination with other teams, Scrum process monitoring, and promoting the values of inspection, transparency, and adaptation
  • Robotics of various (financial) processes in the Record-to-Report (e.g., transaction recording and audit support) and Purchase-to-Pay (e.g., performance statements) domains using BluePrism. Mainly involved in reporting and processing in the SAP environment
  • (Lean) process analyst and improver by analyzing, enhancing, and standardizing selected processes for automation.

Scrum Master and Automation engineer

Nike

Goods & Retail

>10.000 team member

  • Advisory on the appropriate Agile approach for a robotics team within an IT department, resulting in the application of the SAFe model and an integrated Program Increment planning
  • Developer of various standardized and automated processes in the Finance and Supply Chain domains
  • Process analyst for various processes in the logistics chain to identify automation potential. Mapped, standardized, and optimized processes using Lean techniques.
  • Automated multiple processes using Automation Anywhere tools 
  • (Interim) Scrum Master of a diverse and international team (7 FTE) with colleagues from Poland, Indonesia, Spain, and the Netherlands. Emphasis on communication, resulting in understanding and bridging cultural differences

Certificates

SAFe 6 Practice Consultant

Scaled Agile Inc

2023

Professional Product Owner - 1

Scrum.org

2020

Microsoft AI Engineer

Microsoft

2020

Microsoft Data Analyst

Microsoft

2020

Microsoft Azure DevOps Solutions

Microsoft

2020

Professional Product Owner - 1

Scrum.org

2019


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