06/12/2025 updated
AK
100 % available
Technical Support Engineer with Python and Electronics Engineering Background
Alexandria, Egypt
Worldwide
Bachelor degree in communication and Electronics EngineeringHTMLTechnical SupportElectrical EngineeringCascading Style Sheets (CSS)Computer ProgrammingControl SystemsPython (Programming Language)Local Area NetworksNetwork TroubleshootingMaintenancePreventive MaintenanceMaintenance EngineeringNetwork Configuration and Change ManagementObject-Oriented Software DevelopmentElectrical Installation WorkWide Area NetworksAdjustable Frequency DriveWeb TechnologiesCiscoIndustrial Equipment Servicing
Python Programming
Programming fundamentals including data types, variables, loops, conditionals, functions and object-oriented programming concepts.
Network Troubleshooting
Technical expertise in resolving issues with Local Area Networks (LAN), Wide Area Networks (WAN) and network configuration.
Industrial Equipment Maintenance
Experience with complex industrial systems including VFDs, PLC, HMI, plant control systems, and instrumentation systems.
Web Technologies
Knowledge of web technologies such as HTML and CSS.
Technical Support
Research and identification of solutions to software and hardware issues, diagnosing and troubleshooting technical problems.
CCNA Certification
Networking knowledge validated through Cisco Certified Network Associate training.
Electrical Engineering
Maintenance engineering support for electrical systems and implementation of preventive maintenance programs.
Programming fundamentals including data types, variables, loops, conditionals, functions and object-oriented programming concepts.
Network Troubleshooting
Technical expertise in resolving issues with Local Area Networks (LAN), Wide Area Networks (WAN) and network configuration.
Industrial Equipment Maintenance
Experience with complex industrial systems including VFDs, PLC, HMI, plant control systems, and instrumentation systems.
Web Technologies
Knowledge of web technologies such as HTML and CSS.
Technical Support
Research and identification of solutions to software and hardware issues, diagnosing and troubleshooting technical problems.
CCNA Certification
Networking knowledge validated through Cisco Certified Network Associate training.
Electrical Engineering
Maintenance engineering support for electrical systems and implementation of preventive maintenance programs.
Languages
EnglishFluent
Project history
Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to understand problems. Track and resolve computer system issues within time limits. Escalate unresolved issues to appropriate teams. Manage multiple open issues simultaneously and provide accurate technical solutions.
Managed maintenance for operating production lines. Worked on complex industrial equipment including Medium and low voltage VFDs, PLC, HMI, and control systems. Maintained adherence to safety rules and company policies. Assisted senior electrical engineer with reporting and planning. Developed preventive maintenance programs for equipment.
Training experience at shipyard company.