11/24/2022 updated
100 % available
Cloud Identity support Engineer Microsoft Office-365
6 October, Egypt
Worldwide
Sozial Arbeit BachelorTechnical SupportCloud ComputingMicrosoft ServersWindows PowerShellSkype for BusinessMicrosoft SharePointFidelio
Microsoft Office-365, Office 365, Skype for Business, SharePoint, OneDrive, Outlook, PowerShell, Microsoft Servers, Exchange Online, Exchange hybrid environments, Backup, TUI, MS-Office, Word, Excel, Power Point, Fidelio Suite 8
Experience
Professional experience0 - 5 years
Languages
ArabicNative speakerGermanFluentEnglishFluent
Project history
- Mainly Supporting Office 365 with all its applications (Office Applications- Exchange on Prem / Online – Skype for Business – Microsoft Teams – SharePoint – OneDrive for Business – Outlook – Active Directory)
- Troubleshooting exchange Servers using PowerShell application and accessing Microsoft Servers and Domains, also migrations
- Handling complex cases for big customers and big accounts
- Solve highly complex problems related to Exchange Online, Exchange hybrid environments, Exchange Online Protection and Identity for Enterprise Customer
- Promoted as Identity Premier Support Engineer since 01.09.2021
- Acting since March 2022 as Cloud Identity SME