09/19/2026 updated

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AI Automation Engineer | n8n, Make, GHL & Zapier Workflows | AI Chatbots, Voice Agents & RAG Systems

Kolkata, India
Worldwide
B.Tech. (Civil Engineering) - Birsa Institute of Technology, Sindri (CGPA: 8.48, 2019-2023)
Kolkata, India
Worldwide
B.Tech. (Civil Engineering) - Birsa Institute of Technology, Sindri (CGPA: 8.48, 2019-2023)

Profile attachments

AI_automation_gourav.pdf

About me

AI Automation Engineer specializing in n8n, Make.com, and Zapier. I build AI chatbots, voice agents, and RAG systems for lead qualification, booking, and customer engagement. With Java/Spring Boot expertise, I integrate Twilio, VAPI, Google Sheets, CRMs, and AI tools to automate workflows.

AutomationWorkflowsChatbotsZapierArtificial Intelligence Markup Language (AIML)Webhooks
AI Automation & Workflow Development
Design and development of AI-powered automation systems using platforms such as n8n, Make.com, and Zapier, enabling end-to-end workflow automation including lead management, social media posting, and task reminders with minimal manual effort.

Backend Development with Java & Spring Boot
Development of scalable backend systems using Java and Spring Boot, building RESTful APIs with significant performance improvements, handling large volumes of records per day, and integrating automation workflows to reduce manual effort.

AI Chatbot & Voice Receptionist Development
Building and deploying AI-powered chatbots and voice receptionist systems using OpenAI GPT-4, Groq (LLaMA), VAPI, and Twilio, enabling autonomous inbound call handling, lead qualification, appointment booking, and context-aware customer engagement.

RAG (Retrieval-Augmented Generation)
Implementation of RAG pipelines to enable AI agents to answer business-specific questions accurately by retrieving relevant information from persistent data sources.

CRM & Lead Pipeline Integration
Building end-to-end lead automation pipelines integrating tools such as Google Sheets, Gmail, Jobber CRM, Apollo, and Facebook Lead Ads to capture, process, and manage leads in real time.

Database Management with PostgreSQL
Use of PostgreSQL for persistent chat memory across sessions and as a backend data store in AI-powered applications.

Social Media Automation
Development of AI-powered social media automation systems using n8n and Meta APIs to generate images, captions, and hashtags, enabling fully automated scheduled content posting on Instagram and Facebook.

API Integration & Webhooks
Integration of various APIs including Google Calendar API, Twilio, Telegram Bot API, Slack API, and REST APIs, as well as webhook-based triggers for real-time data processing and notifications.

WordPress Automation
Building automation systems to generate WordPress pages dynamically from Google Sheets data, integrating Google Maps data and conditional workflows to reduce manual content creation effort.

Experience

Professional experience0 - 5 years
Freelancer since2022

Languages

EnglishFluentHindiNative speaker

Project history

System Engineer

Tata Consultancy Services
Developed scalable backend systems using Java and Spring Boot, building RESTful APIs with 30-40% performance improvement, handling 100K+ records/day, and integrating n8n workflows to reduce manual effort by 60%.

AI Automation Developer

n8n (Project: SmartDesk AI Voice Receptionist)
Built and deployed a 24/7 AI voice receptionist handling inbound calls, lead qualification, and appointment booking autonomously. Uses VAPI for voice orchestration, Twilio for call routing, and OpenAI GPT-4 for context-aware responses. Syncs bookings to Google Calendar, pushes leads to CRM via webhooks in real time, and triggers SMS follow-up on missed calls.

AI Chatbot Developer

n8n (Project: AI SmartBot)
Built a 24/7 AI chatbot for VServe Web Solution, deployed via an N8N webhook-powered chat interface. The bot engages website visitors, qualifies leads, captures lead data, appends details to Google Sheets, sends email notifications via Gmail, and uses Groq (LLaMA) as the LLM with PostgreSQL for persistent chat memory and a RAG tool for business-specific answers.

AI Automation Developer

n8n (Project: AI-Powered Local Business Website Automation System)
Built an AI-powered automation system using n8n to generate WordPress pages from Google Sheets, integrating Google Maps data, dynamic content creation, and conditional workflows to significantly reduce manual effort.

AI Automation Developer

n8n (Project: AI-Powered Social Media Automation)
Built an AI-powered automation system using n8n and Meta APIs to generate images, captions, and hashtags, enabling scheduled, fully automated Instagram and Facebook content posting with minimal manual effort.

Automation Developer

Make.com (Project: Daily Task Reminder Automation)
Built an end-to-end automation workflow to read Google Sheets data, filter pending tasks, and group them by assignee, enabling personalized daily notifications via Telegram/Slack, with admin reporting, error handling, and scalable design.

Automation Developer

Zapier (Project: SmartConnect Lead Pipeline)
Built an end-to-end lead automation system using Google Sheets and email workflows to capture, process, and manage leads in real time, with a scalable architecture supporting future integrations like Jobber CRM, Facebook Lead Ads, and Apollo.

Portfolio


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