03/24/2026 updated
100 % available
AI Content & Communication Specialist with Customer Success Focus
Pegeia, Cyprus
Only remote
Secondary School CertificateInnovationArtificial IntelligenceAutomationCustomer Relationship ManagementContent CreationCounseling TechniquesCrisis ManagementCustomer Demand PlanningDigital ContentMaintenanceProject ManagementSAP ERPNegotiationPurchasing ProcessSAP FI/CO
AI Content & Communication
Expertise in evaluating AI outputs for emotional intelligence, commercial realism and clarity, ensuring authentic automated interactions that effectively solve complex customer needs
Strategic Communication & Stakeholder Engagement
30 years of experience in strategic communication and stakeholder engagement, bridging human-centric counseling with digital innovation
SAP ERP Systems
Professional expertise in SAP ERP especially in MM/FI/CO modules with cross-functional stakeholder management capabilities
Generative AI & Google Gemini
Expert use of Google Gemini and advanced generative AI technologies for content creation and automation
Prompt Engineering
Advanced text-to-video and image prompt engineering capabilities for AI-driven content generation
Digital Content Strategy
Social media and digital content strategy development with focus on audience engagement and brand positioning
Crisis & Grief Counseling
Empathic communication and crisis management expertise with advanced de-escalation techniques
Commercial Project Management
End-to-end budget control for technical and maintenance projects with multi-million range oversight
Procurement & Logistics
Strategic purchasing, supplier negotiation, and logistics coordination across multiple industrial sectors
Expertise in evaluating AI outputs for emotional intelligence, commercial realism and clarity, ensuring authentic automated interactions that effectively solve complex customer needs
Strategic Communication & Stakeholder Engagement
30 years of experience in strategic communication and stakeholder engagement, bridging human-centric counseling with digital innovation
SAP ERP Systems
Professional expertise in SAP ERP especially in MM/FI/CO modules with cross-functional stakeholder management capabilities
Generative AI & Google Gemini
Expert use of Google Gemini and advanced generative AI technologies for content creation and automation
Prompt Engineering
Advanced text-to-video and image prompt engineering capabilities for AI-driven content generation
Digital Content Strategy
Social media and digital content strategy development with focus on audience engagement and brand positioning
Crisis & Grief Counseling
Empathic communication and crisis management expertise with advanced de-escalation techniques
Commercial Project Management
End-to-end budget control for technical and maintenance projects with multi-million range oversight
Procurement & Logistics
Strategic purchasing, supplier negotiation, and logistics coordination across multiple industrial sectors
Languages
GermanNative speakerEnglishFluent
Project history
Systematic exploration of AI-generated content humanization, development of approaches to bridge structured AI outputs with real user needs, application of grief counseling methods to uncover communication gaps, creation of initial content formats to validate tone and clarity
Led price and contract negotiations, ensured ERP data integrity compliance within procurement processes, achieved sustainable cost savings through structured sourcing strategies, led de-escalation with international key customer during critical supply shortage
Managed end-to-end budget control for technical and maintenance projects, led liquidity forecasting and structured financial reporting, monitored commercial risks and supported cost planning, oversaw project budgets in the multi-million range