07/09/2026 updated
100 % available
AI Labeling Specialist | Data Annotator | AML Analyst | KYC | E-Commerce Customer Service
Yogyakarta, Indonesia
Only remote
Bachelor of English LiteratureAI AgentsData AnalysisCustomer AdvocacyE-CommerceAnti Money LaunderingArtificial Intelligence Markup Language (AIML)Customer Acquisition
Data Annotation & AI Labeling
Expert-led model tuning and advanced data annotation to accelerate AI to production, with strict consistency in quality and productivity targets per project.
AML/KYC Compliance Analysis
Monitoring and analyzing flagged suspicious transactions including fraud and money laundering in compliance with AML/KYC regulations, with documentation of findings for internal audits.
E-Commerce Customer Service
Handling inquiries, issues, and escalations for international e-commerce platforms, achieving high first response time rates, quality control pass rates, and customer satisfaction scores.
Payment Operations Management
Setting up and managing client accounts to follow local and global payment regulations, and troubleshooting payment issues efficiently with internal teams.
Content Moderation
Accurate handling and reviewing of sensitive and NFSW content with professionalism and adherence to platform guidelines.
Translation (English)
Translating historical and educational content such as museum dioramas for online visitors, with experience in documentation and inventory management.
Financial Management & Reporting
Managing financial records and reporting as treasurer for a university organization, supporting collaborative creative projects.
Task & Time Management Tools
Utilizing tools to manage tasks, time, and timesheets effectively across multiple projects in fast-paced environments.
Expert-led model tuning and advanced data annotation to accelerate AI to production, with strict consistency in quality and productivity targets per project.
AML/KYC Compliance Analysis
Monitoring and analyzing flagged suspicious transactions including fraud and money laundering in compliance with AML/KYC regulations, with documentation of findings for internal audits.
E-Commerce Customer Service
Handling inquiries, issues, and escalations for international e-commerce platforms, achieving high first response time rates, quality control pass rates, and customer satisfaction scores.
Payment Operations Management
Setting up and managing client accounts to follow local and global payment regulations, and troubleshooting payment issues efficiently with internal teams.
Content Moderation
Accurate handling and reviewing of sensitive and NFSW content with professionalism and adherence to platform guidelines.
Translation (English)
Translating historical and educational content such as museum dioramas for online visitors, with experience in documentation and inventory management.
Financial Management & Reporting
Managing financial records and reporting as treasurer for a university organization, supporting collaborative creative projects.
Task & Time Management Tools
Utilizing tools to manage tasks, time, and timesheets effectively across multiple projects in fast-paced environments.
Experience
Professional experience0 - 5 years
Freelancer since2025
Languages
EnglishFluent
Project history
Expert-led model tuning and advanced data annotation to accelerate AI to production. Strictly consistent with quality and productivity targets per project, utilizing tools to manage tasks, time, and timesheets, and accurately handling and reviewing sensitive/NFSW content with professionalism.
Co-founding and running a regional bakery business based in Special Regional of Yogyakarta.
Monitored and analyzed flagged suspicious transactions including fraud and money laundering in compliance with AML/KYC regulations. Documented findings for internal audits in weekly meetings and reported daily status on worked cases to manager.