08/06/2025 updated

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100 % available

Senior Support Engineer with 8+ years of experience in application support & integration development

Pune, India
Worldwide
B.TECH in Computer Engineering
Pune, India
Worldwide
B.TECH in Computer Engineering

Tibco EmsJava (Programming Language)Active DirectoryApplication Programming Interfaces (APIs)Data AnalysisApplication LayersTechnical SupportDynamic Host Configuration ProtocolDomain Name System (DNS)MiddlewareFault ToleranceSystem MonitorHypertext Transfer Protocols (HTTP)ScalabilityIdentity ManagementSystems AnalysisInfrastructure ManagementInternet ProtocolJava Database ConnectivityJava Message Service (JMS)Network TroubleshootingLightweight Directory Access Protocols (LDAP)Log AnalysisOAuthPerformance TuningProduction SupportSecurity ManagingSimple Object Access Protocol (SOAP)Single Sign-OnSQL DatabasesTCP/IPTIBCO Business StudioWeb ServicesTransport Layer SecurityLoad BalancingSystem AvailabilityFirewalls (Computer Science)Web TechnologiesRestful ApiSplunkTIBCO (Software)
API & Web Services
Expert knowledge of REST APIs, including development, consumption, and troubleshooting. Extensive experience with various HTTP protocols, JDBC, JMS, SOAP, and integration solutions.

Troubleshooting & Problem Solving
Strong problem-solving skills for complex technical issues across infrastructure and application layers, particularly with web technologies, email systems, and network issues.

Monitoring & System Analysis
Advanced experience with Splunk for log analysis and system monitoring, with ability to optimize and troubleshoot SQL queries for data analysis and application support.

Network & Internet Technologies
Solid understanding of network concepts including DNS, DHCP, SSL, Proxy, Firewalls, and TCP/IP with proficiency in basic network troubleshooting tools.

Identity & Security Management
Advanced knowledge of identity management concepts including Single Sign-On (SSO), LDAP, Active Directory, and OAuth protocols.

Middleware Support
Experience in supporting and troubleshooting Java-based applications and middleware environments, with expertise in TIBCO servers configuration with Fault Tolerance and Load Balancing.

Performance Tuning
Intermediate skills in performance tuning of applications, contributing to high availability and scalability of enterprise solutions.
 

Experience

Professional experience5 - 10 years
Freelancer since2022

Languages

EnglishFluent

Project history

Senior Support Engineer

Amdocs
Supported customer-facing experience as subject matter expert, troubleshooting production issues, implementing best-practice solutions, and improving security and performance.

Support Engineer

Encora
Provided end-to-end support for products and integration solutions, including troubleshooting, performance tuning, and resolving production issues in coordination with cross-functional teams.

Support Engineer

Cloud Software Group
Focused on developing and maintaining solutions across various products, designing integration solutions, developing web services, and providing technical support for middleware solutions.

Staff Consultant

Oracle Financial Services Software
Worked in supporting, testing, designing, developing, and implementing banking applications and databases for multiple banks. Responsible for full lifecycle development of Oracle applications.

Certificates

TIBCO CERTIFIED PROFESSIONAL

TIBCO

2023


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