02/21/2023 updated

**** ******** ****
100 % available

Customer Service Rep, Sales, Appt Setter, Lead Gen

Baguio City, Philippines
Only remote
Bachelor of Science in Accountancy and a Bachelor of Science in Information Technology
Baguio City, Philippines
Only remote
Bachelor of Science in Accountancy and a Bachelor of Science in Information Technology

Profile attachments

ALBERT PANIS_RESUME.pdf

Technical SupportCall CentersServicio al ClienteData EntryData ManagementSalesLead GenerationOffice ManagementTelemarketingReal EstatesCampaigns
I've been working at home for almost 8 years and 5 years in the BPO industry. I've been a Customer Service Representative, Technical Support, Telemarketer, Appointment Setter, Sales, Lead Generation, Real Estate, Data Entry, and Virtual Assistant.

I have extensive experience with Office Management, Call Center Campaigns and Data Management Projects as a Project Manager before with Telemarketing Group Manila and as a Hiring Manager/Recruiter and a Trainer from Teem Corp Plus Company. 

Languages

EnglishFluent

Project history

Executive Recruiter

JOBTRACKS
- calling potential candidates and offer them the available positions

Inside Sales Agent

CASHFLOW
- Calling expired listings, setting appointments
- Purchasing properties

Virtual Assistant

CREDIT GAME
- Calling potential customers and setting zoom meetings.

Inside Sales Agent

JENNIFER KENA HOME SELLING TEAM
ASPIRE HOME BUYERS
JENNIFER KENA HOME SELLING TEAM
Inside Sales Agent
October 2020 - December 2020
- Calling expired leads, FSBO, Follow-ups
- Scheduling appointments

Customer Service Representative

NORTH COAST AUTO MALL
- Answering customers inquiry, inbound and outcalls.
- Setting appointments, sending emails, sending text messages doing follow-ups and
closing sales.

Appointment Setter

MEDICARE ADVANTAGE PLAN - Shawn Dinwiddie (CLIENT)
- Calling residential, scheduling appointments

Hiring Manager / Trainer for Digital Marketing

TEEM CORP PLUS
- Screening applicants, training new agents, providing new updates from clients.

Inside Sales Agent

SUN REALTY
- Scheduling appointments
- Updating CRM's

Appointment Setter

LOCALLY RANK NOW
- Calling Bail Bonds Company, setting appointments, call back, follow ups and email
marketing.

Virtual Assistant / Real Estate

OFFER HOUSE - Henry Walton Jones (CLIENT)
- Assisting my client with the properties and vehicles that he would like to buy and sell.
Updating excel files and CRM's.
- Generating leads online, comparing the price values, and prospecting.
- Buying and Selling Properties for my client

Virtual Assistant / Accountant

Chad King (CLIENT)
- Helping my client to add all the company transactions in Zoho.
- Searching and posting products online.

Executive Assistant

MyDesk Virtual Office
- I am assisting Realtors regarding the properties they want to be listed, posting in MLS
and other marketing sites, Setting-up showings, Appointment Settings, CRM's and other
Administrative Work.
- Assisting Investors regarding the properties that they would like to buy or sell. Posting on
MLS and other marketing sites, Closing and Contract Reviews, Phone Support, and other
Administrative Work.

Lead Generation Manager

EMPYREAN - Libby Halawani (CLIENT)
- Calling business owners to set an appointment regarding their merchant account.
- Doing follow-up calls and providing information regarding the services that we are
offering.

Virtual Assistant

LIFESTLE PRENEUR LIMITED - Angelo Sayson (CLIENT)
- Answering emails, responding comments on Facebook, processing online orders using
Shopify and AliExpress. Dropshipping.
- Processing payroll and calculating the daily, weekly and monthly gross and expenses.

Virtual Assistant / Real Estate

VERDE BULDING SOLUTION
- Calling our crews to ask updates regarding on the work orders that needs to be done on
time. Responding to all inquiries from our clients.
- Sending emails and answering inbound calls.

Customer Service Representative

SITEL / FRONTIER AIRLINES
- Answering inbound calls. Assisting customers when it comes to their flight and providing
information pertaining to their inquiries. Sending emails.

Project Manager

TELEMARKETING GROUP MANILA - Amit Sharda (CLIENT)
- Meeting with clients
- Handling my team, assisting agents, providing direct supervision.
- Doing schedules, follow-ups, monthly meeting

Customer Service Representative - Tech Support

E-PRECISION / RED POCKET MOBILE
- Answering inbound calls in support of customer needs. Providing information regarding
their mobile inquiries. Processing payments.

Customer Service Representative

SITEL / RCN & DIGITAL RIVER
- Answering Inbound Calls. Assisting customer when it comes to their telephone, cable,
internet and payments. Processing online orders. Providing information pertaining to their
orders and answering emails.

Appointment Setter

GGP CONTACT SOLUTIONS
- Making calls to set appointments for those who seek positions in sales. Information was
provided by BANKERS LIFE AND CASUALTY COMPANY.

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