01/06/2026 updated

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Head of UX UI Design

Lahinch, Ireland
Germany +5
info: Germany, Austria, Switzerland, United Kingdom, Ireland, Netherlands
Certified Usability Engineer Level A Fraunhofer FIT since 2012
Lahinch, Ireland
Germany +5
info: Germany, Austria, Switzerland, United Kingdom, Ireland, Netherlands
Certified Usability Engineer Level A Fraunhofer FIT since 2012

Profile attachments

CV-Head_of_UX_UI_Design--Alexander_KK-v6.1-en.pdf

User Experience (UX)Artificial IntelligenceBusiness RequirementsSoftware as a ServiceConversion Rate OptimizationDesign LeadershipDesign ThinkingUser Interface DesignInformation ArchitectureInnovation ManagementProduct DesignPrototypingInnovation ConsultancyIdeationChatbotsUser ResearchTeam BuildingFacilitation TechniquesCoaching and MentoringFigmaFintechUser Feedback
Hi, my name is Alexander and in more than 20 years as a designer I have worked my way up to Head of UX UI. I started my first lead product design position in Germany in 2011. Since then, I have been able to found and lead 4 UR UX UI design teams for 6 years, in 3 countries and two languages. I have managed team sizes of up to 6 designers, which also includes recruiting agency employees and freelancers.
I develop and design frameworks for the following design disciplines that are perfectly tailored to your business needs. Depending on the size of the project, I can lend a hand or hire, onboard and manage the best design team for you.
  1. UX Strategy (Business)
  2. User Research (UR)
  3. User Experience Design (UX)
  4. User Interface Design (UI)
  5. Design Systems
My focus is always on how UR UX UI can help to increase ROI.
Always happy to help ;-) Alexander KK

Languages

GermanNative speakerEnglishFluentFrenchBasic knowledgeDutchBasic knowledge

Project history

Manager Product Experience Design (Contract) (Dublin)

Mastercard

Banking & Financial Services

>10.000 team member

Goals
Supporting the cross functional team at Mastercard Digital Labs to bring innovation workshops to financial leaders across Europe on site. Based on the progress of the clients activities, I delivered rapid lo- and hi-fi prototypes.

Clients
Bank of Ireland in Dublin, UniCredit in Milan, ING PL in Katowice, Rabobank in Utrecht, SNB in Jeddah [remote], ING NL in Amsterdam, Hipotekarna Banka in Montenegro [remote] and SEB in Vilnius

Achievements
  1. Successfully supported 6 different workshops onsite and 2 remote
  2. Extraordinary positive feedback from our clients improving customer relationships

Lead Experience Designer (DEEL Contract)

ELEKS

Internet & IT

1000-5000 team member

Goals
Create business & design strategies for several small projects and presales related to sustainability, hi-tech and HR.

Clients
Siemens, ELEKS, Fraunhofer

Achievements
  1. Defining the scope and creating a sustainability app to help companies in the dairy industry to save power
  2. Supported ELEKS’s presales team in preparing a competitive proposal for a consulting app in the energy sector for Siemens
  3. Improved the UX of the task overlay for the eCAP team

Principal UX Designer (Galway)

Oomnitza

Internet & IT

250-500 team member

Goals
Before I started design was not represented internally in the team. As Oomnitza’s first UX Designer my goal was to develop and establish all relationships, design processes and frameworks from scratch.

Clients
Apple, Colgate

Achievements
  1. Designed a full brand refresh for our product design
  2. Created a branded, full working Figma MUI UI kit for future development
  3. Established for the 1st time relationships between marketing, product development and design
  4. Introduced user journey mapping to tackle high complex customer problems
  5. Created for the 1st time for Oomnitza compelling UI prototypes in Figma using the new MUI UI kit

Head of UX UI (London)

Jaja Finance London

Banking & Financial Services

50-250 team member

Goals
Create a new, strong design team tackling the UX accidents happening too often at Jaja. Increase the overall score of the 5 digital credit cards in the Apple App store and get 144,000 new customers for the new ASDA reward credit card.

Clients
Bank of Ireland Northern Ireland, ASDA, AA, Jaja, IHG

Achievements
  1. Successful implementation of Google & Apple Pay
  2. Hired and onboarded new team members for my design team
  3. Development and implementation of the product design strategy and processes
  4. Established alignment, ideation, user journey mapping and design-thinking workshops
  5. Decreased high drop-off rates by up to 25%.
  6. Introduced unmoderated testing using Maze
  7. Created and executed a brand new UX copy framework
  8. Created, implemented, and maintained the design system
  9. Introduced best practices for QA UAT support
  10. Increased the overall rating in the Apple App Store from 1.9 to 4.6 stars

Portfolio link
inspire-for-more.com/enterprise-design-strategy.html

Senior UX Design Lead (Amsterdam)

Recharge.com

Banking & Financial Services

50-250 team member

Goals
Build a new design team from scratch to create and establish a new design system and processes. Develop a new user research lifecycle that decreases costs when doing global user testing.

Clients
Amazon Gift Card, Apple Gift Card, Steam Gift Card, PCS Card …

Achievements
  1. Started a new design team from scratch and managed freelancer and agency designers
  2. Development and implementation of the 1st global user research framework at 1/10 of the cost.
  3. Conducted for the 1st time moderated testing using Lookback
  4. Developed together with the OPS Lead best in class UAT process

Senior UX Designer AI (Galway)

Genesys

Internet & IT

5000-10.000 team member

Goals
Develop a competitive bot authoring app within 9 months and sell it to a first customer.

Clients
IKEA, Adobe, JetBlue Airways, eBay, American Airlines …

Achievements
  1. Coached, trained and onboarded junior designers
  2. Developed a new process to deliver faster all design artefacts
  3. Developed and implemented the product design strategy and the design process
  4. Set up and implemented the user research framework
  5. My design strategy was successful and a 1st product was ready after only 9 months
  6. After 9 months, the AI ​​app was sold to its first customer for a price in the tens of millions

Portfolio link
inspire-for-more.com/save-the-bot.html

UX UI Designer Developer (Manchester)

Maginus

Marketing, PR and design

50-250 team member

Goals
Learn enough PHP, HTML, CSS and JavaScript to help Maginus create several e-commerce shops that they couldn't build for their clients due to a lack of skilled workforce.

Clients
Farrow&Ball, The Royal Mint, Bettys, Smeg, Aldrige …

Achievements
  1. Developed and published eCommerce store designs directly with PHP, responsive for mobile and desktop devices
  2. Conducted multiple rebrands and replatformings for various e-commerce shops
  3. Designed and developed the new company web portal based on the new brand design
  4. Introduced ideation, feedback and Design Thinking workshops to optimise the shop experiences

Work example website on WaybackMachine
https://web.archive.org/web/20191118183551/https://www.maginus.com/

UX UI Designer (Manchester)

Rentalcars.com

Internet & IT

1000-5000 team member

Goals
Improve the performance of the cross-functional team on the most successful car rental platform by establishing new UX processes to increase bookings.

Clients
Booking.com, KAYAK, Ryanair, Wizz Air, Qatar Airways …

Achievements
  1. Increased the rate of successful A/B tests by a value of around £ 20M/year in 2 1/2 years

Portfolio link
inspire-for-more.com/ab-tests-at-rentalcars.html

Lead UX Product Designer (Düsseldorf)

TimoCom

Internet & IT

500-1000 team member

Goals
  1. 2007-2010 - Reinvent with the core design team a complete new brand design for all media.
  2. 2010-2014 - Hire, train and lead the first product design team and create the conditions to double the number of products.
  3. 2014-2015 - Double the potential user base.

Clients
Deutsche Post DHL Group, DB Schenker, Kuehne + Nagel, Dachser, Rhenus Logistics …

Achievements
  1. Created and published the complete new brand design for all media with the core team
  2. Hired and led the first product design team
  3. Led to create the first product design system
  4. Led to create the first comprehensive, branded icon library
  5. Key factor for success in doubling the product range from 2 to 4
  6. Introduced and performed Design Thinking
  7. Introduced and performed lo- and hi-fi prototyping
  8. Introduced and performed the 1st user research lifecycle
  9. Key factor for success in doubling the potential user base in Europe

Portfolio link
inspire-for-more.com/uncover-growth-markets.html

Portfolio

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