03/11/2026 updated
100 % available
Tech Virtual Assistant | Digital Operations & Technical Backoffice for SMEs
S. Martinho do Porto, Portugal Computer Engineering Degree, E-commerce Specialization (Lisbon Digital School), VA Certification
About me
Technology consultant turned Tech Virtual Assistant. I support SMEs with website maintenance, ecommerce operations, email marketing systems and digital tool integrations, helping businesses keep their digital operations organized and running smoothly.
Digital operations and technical back-office support for small businesses and online projects. I help companies manage and maintain the digital systems that support their daily operations, ensuring that websites, tools and marketing platforms work reliably and efficiently.
Areas of expertise include website maintenance, ecommerce operations, email marketing setup, CRM and platform integrations, and digital workflow automation. I support businesses using platforms such as WordPress, WooCommerce, Shopify, Wix and Etsy, as well as email marketing tools including MailerLite and Mailchimp.
My work often involves configuring systems, integrating tools, managing online store listings, preparing landing pages and supporting ongoing digital operations.
Background includes more than 20 years of experience in technology consulting, systems support and project coordination, with experience in CRM/ERP environments, technical documentation, QA testing and customer support.
Technical familiarity includes HTML, SQL and digital platform configuration, allowing me to bridge the gap between business operations and technical implementation.
Languages
EnglishFluentPortugueseNative speakerSpanishBasic knowledge
Project history
- Maintenance and improvement of an online bookstore membership website
- Configuration of membership plans and subscription logic
- Newsletter integration and lead capture optimisation
- Landing page updates and promotional campaigns
- Content updates and platform management
- Setup and configuration of WordPress websites for small businesses
- Installation and configuration of the Astra theme
- Plugin configuration (SEO, security, backups, forms)
- Basic website structure setup (pages, menus, templates)
- Documentation of setup procedures (SOPs) for future implementations
- Technical support and troubleshooting
Creation and management of a digital product store on Etsy
Design and publication of printable products for health and coaching niches
Listing optimisation (SEO, product descriptions, keywords)
Customer support and order management
Product delivery automation and platform administration