product owner/business analyst
Keywords
Salesforce.Com
Cloud Computing
Scrum Methodology
Siebel CRM
Agile Methodology
Data Analysis
JIRA
Software as a Service
Middleware
HP Quality Centers
Skills
sprint planning, Service Cloud, Cloud, Cloud Infrastructure, Analytics, Force.com, HP Quality Centre, User Interface, Jira, Marketing Cloud, MS Office, Middleware, PRINCE2 Foundation, IT Implementation, SAP CRM, SAP ERP, SAP IS-U, SAP Solution Manager, working with Salesforce, Salesforce, SFDC, Salesforce.com, Scrum Master, Siebel CRM, Siebel, application development, SaaS, test management, Workday
Project history
03/2023
-
03/2023
- Gather business requirements
- Lead the user story creation
- Drive the sprint planning
- Verify that the delivered user stories live up to the quality standard as requsted
- Own, update, communicate and prioritize the backlog of a development team
- Ensuring backlog is refined and ready for development
- Support and give input to roadmap visions for future development
- Perform demos and act as a subject matter expert towards customers
- With the team deliver estimates on future deliveries and follow up on approved budget
- Lead the user story creation
- Drive the sprint planning
- Verify that the delivered user stories live up to the quality standard as requsted
- Own, update, communicate and prioritize the backlog of a development team
- Ensuring backlog is refined and ready for development
- Support and give input to roadmap visions for future development
- Perform demos and act as a subject matter expert towards customers
- With the team deliver estimates on future deliveries and follow up on approved budget
08/2021
-
03/2023
Product Owner
4s advisory ApS
Job description: Primarily working with Salesforce in any capacity to help clients
realise value from their CRM platform.
realise value from their CRM platform.
06/2022
-
12/2022
Product Owner / Business Analyst
Coloplast
Job description: Facilitate requirements gathering sessions. Translate
business requirements into solutions. Ensuring that the solution based
on Salesforce Health Cloud accurately reflects and meets the defined
expectations of the business, from both functional requirements and
process perspectives.
Document and validate results with subject matter experts and drive
the creation of robust system specifications that enable the
development and/or acquisition of appropriate systems to meet
business requirements.
business requirements into solutions. Ensuring that the solution based
on Salesforce Health Cloud accurately reflects and meets the defined
expectations of the business, from both functional requirements and
process perspectives.
Document and validate results with subject matter experts and drive
the creation of robust system specifications that enable the
development and/or acquisition of appropriate systems to meet
business requirements.
03/2022
-
09/2022
Integration Lead
Sandvik Rock Processing
Salesforce Roll out of Sales, Service and CPQ. Responsible for
planning, analysing and managing integration with 6 third-party
applications into Salesforce. Further to prepare and execute design
workshops with relevant stakeholders and prioritize the
integrations and weekly follow-up with both internal and external
stakeholders across the globe. Supporting in the preparations of a
global roll-out plan, identifying key risks and obstacles
planning, analysing and managing integration with 6 third-party
applications into Salesforce. Further to prepare and execute design
workshops with relevant stakeholders and prioritize the
integrations and weekly follow-up with both internal and external
stakeholders across the globe. Supporting in the preparations of a
global roll-out plan, identifying key risks and obstacles
08/2021
-
06/2022
Product Owner
Handelsbanken
Job description: Lead the definition and refinement of requirements
across a wide variety of business, IT and data initiatives, by gathering
and analysis of requirements, both functional and non-functional.
Identifying dependencies and synergies for the roll out of Salesforce
Financial Cloud across projects/programmes or releases, and ensure
outputs/effort is aligned to business and technical strategy.
Where required, participate in Agile, Waterfall or Hybrid change delivery
as part of a multi-skilled team, including User Story definition and
refinement, delivery/Sprint planning, and appropriate
meetings/ceremonies.
across a wide variety of business, IT and data initiatives, by gathering
and analysis of requirements, both functional and non-functional.
Identifying dependencies and synergies for the roll out of Salesforce
Financial Cloud across projects/programmes or releases, and ensure
outputs/effort is aligned to business and technical strategy.
Where required, participate in Agile, Waterfall or Hybrid change delivery
as part of a multi-skilled team, including User Story definition and
refinement, delivery/Sprint planning, and appropriate
meetings/ceremonies.
02/2021
-
08/2021
Product Owner
Ericsson AB
Job description: Creation, preparation and refinement of User Stories.
Proper handover to the development team, and once build act as QA on
the built features. Finally, participate and some time drive the demo of
the build functionality.
Provide a detailed level of effort estimates for proposed solutions and
provide expertise during pre-sales efforts to estimate the level of effort
Proper handover to the development team, and once build act as QA on
the built features. Finally, participate and some time drive the demo of
the build functionality.
Provide a detailed level of effort estimates for proposed solutions and
provide expertise during pre-sales efforts to estimate the level of effort
02/2021
-
07/2021
Director, Digital Customer (Programme and Project Management)
Deloitte Danmark
Job description: Leading Digital Transformation Programmes for large clients as a
Project Manager and Business Architect (Business Analyst Lead),
to perform business blueprint and FIT GAP analysis. Key areas of
expertise; Sales Cloud, Service Cloud and Experience Cloud.
Project Manager and Business Architect (Business Analyst Lead),
to perform business blueprint and FIT GAP analysis. Key areas of
expertise; Sales Cloud, Service Cloud and Experience Cloud.
01/2018
-
01/2021
Associate Partner, Salesforce Practice Leader Nordics, DS & iX - Growth Platforms
IBM Danmark ApS
Job description: Delivery Lead for Digital Transformation Programmes for large
Agriculture and Retail clients (Arla & IKEA) both as a Product
Owner and Business Analysis Lead with Salesforce in the centre.
Key areas of responsibility;
- Delivery Lead and Product Owner
- Execute on the product roadmap
- Define milestones and KPI"s
- Ensure SAFe/Agile practices in the project
- Represent the business within the project team
- Prepare and refine user stories
- Own the product backlog
Agriculture and Retail clients (Arla & IKEA) both as a Product
Owner and Business Analysis Lead with Salesforce in the centre.
Key areas of responsibility;
- Delivery Lead and Product Owner
- Execute on the product roadmap
- Define milestones and KPI"s
- Ensure SAFe/Agile practices in the project
- Represent the business within the project team
- Prepare and refine user stories
- Own the product backlog
02/2017
-
12/2017
Head of Global CRM
Nilfisk A/S
Job description: Lead an internal consulting organization with 6 direct reports
across the globe, partnering with business stakeholders to deliver
world class CRM capabilities to the business using Salesforce best
practices, focusing on; Sales Cloud, Service Cloud and CPQ.
Act as a Global point of escalation for CRM related issues and
requests across the enterprise, and managing a portfolio of
concurrent projects and initiatives, work collaboratively with
business to identify and define the requirements and prepare GAP
analysis, to enhance the maturity of the CRM application,
including architecture and design standards, integration, testing
and maintenance. Key areas of responsibility;
- Creating user-centric customer and employee experiences
- Apply design thinking to define and elaborate product features
- Gather, define and refine user stories
- Ownership of the project backlog
- Managing a portfolio of concurrent projects and initiatives
across the globe, partnering with business stakeholders to deliver
world class CRM capabilities to the business using Salesforce best
practices, focusing on; Sales Cloud, Service Cloud and CPQ.
Act as a Global point of escalation for CRM related issues and
requests across the enterprise, and managing a portfolio of
concurrent projects and initiatives, work collaboratively with
business to identify and define the requirements and prepare GAP
analysis, to enhance the maturity of the CRM application,
including architecture and design standards, integration, testing
and maintenance. Key areas of responsibility;
- Creating user-centric customer and employee experiences
- Apply design thinking to define and elaborate product features
- Gather, define and refine user stories
- Ownership of the project backlog
- Managing a portfolio of concurrent projects and initiatives
09/2016
-
02/2017
Senior Manager, Cloud First (Project Manager, Salesforce SME, Scrum Master)
Accenture Denmark
Job description: Heading a team of 7 highly talented and motivated individuals
within Salesforce. Moreover, to participate as Delivery Lead and
Scrum Master to provide functional architecture strategy and
guidance on Salesforce projects with focus on Salesforce Sales
Cloud, Service Cloud, Marketing Cloud as well as Apttus CPQ.
within Salesforce. Moreover, to participate as Delivery Lead and
Scrum Master to provide functional architecture strategy and
guidance on Salesforce projects with focus on Salesforce Sales
Cloud, Service Cloud, Marketing Cloud as well as Apttus CPQ.
11/2014
-
08/2016
Associate Partner, Nordic & Baltic Lead CoE Emerging Technologies and CRM
CSC Sweden
Job description: I was responsible for leading the business development in the
Nordics for our Global Salesforce (SFDC) practice. Which includes
relationship building with SFDC organization and end customers in
the Nordics, consulting clients of future CRM platforms, and
implement these. Furthermore, I also act as Trusted Advisor,
Project Manager and SFDC Solution Architect within CRM for
project teams.
Also, I was people manager of 2 local consultants and 5
nearshore consultants within Salesforce and Workday.
Nordics for our Global Salesforce (SFDC) practice. Which includes
relationship building with SFDC organization and end customers in
the Nordics, consulting clients of future CRM platforms, and
implement these. Furthermore, I also act as Trusted Advisor,
Project Manager and SFDC Solution Architect within CRM for
project teams.
Also, I was people manager of 2 local consultants and 5
nearshore consultants within Salesforce and Workday.
08/2012
-
10/2014
Head of CRM
Telia DK
Job description: Maximizing the CRM platform - 250+ users; I was responsible for
leading the discovery phase (Identify requirements, GAP analysis
blueprinting) and delivery of solutions and technologies to meet
business goals and technical requirements. Had a BA role in
evaluating and selecting selecting a CPQ for Telia Denmark and
Finland (Tacton). Key areas of responsibility;
- Define product definition and delivery approach
- Scoping and analysis of high level business requirements
- Prepare solution design, roadmap and deployment plan based
on the requirement prioritization
leading the discovery phase (Identify requirements, GAP analysis
blueprinting) and delivery of solutions and technologies to meet
business goals and technical requirements. Had a BA role in
evaluating and selecting selecting a CPQ for Telia Denmark and
Finland (Tacton). Key areas of responsibility;
- Define product definition and delivery approach
- Scoping and analysis of high level business requirements
- Prepare solution design, roadmap and deployment plan based
on the requirement prioritization
08/2008
-
07/2012
Senior SAP CRM Consultant
Dong Energy A/S
Job description: SAP CRM 7.0 Certified Application Consultant; Vast experience in
Sales, Marketing, Middleware, Integration to SAP IS-U.
Customizing/configuration in small and large projects.
Furthermore, also to facilitate and execute test management
along with Project, Change and Off Shore Management.
Sales, Marketing, Middleware, Integration to SAP IS-U.
Customizing/configuration in small and large projects.
Furthermore, also to facilitate and execute test management
along with Project, Change and Off Shore Management.
01/2007
-
07/2008
Senior Siebel CRM Consultant
Minerva A/S
Job description: Implementing Siebel for external customers
01/2004
-
12/2006
Senior IT Business Analyst
Novo Nordisk IT A/S
Job description : IT Implementation Consultant, with focus on Validation and Test
Management along with System Maintenance. Implemented
several IT systems in Novo Nordisk, Product Supply, Sales &
Marketing and Quality Assurance.
Management along with System Maintenance. Implemented
several IT systems in Novo Nordisk, Product Supply, Sales &
Marketing and Quality Assurance.
06/2003
-
12/2003
Research Assistant
CBS - Copenhagen Business School
Job description: Research on eGovernment, preparing and composing a working
paper at the Center for Research on IT at the Public Sector
(CRIPS) & research on eBanking to be applied the GeM Masters
Programme CBS.
paper at the Center for Research on IT at the Public Sector
(CRIPS) & research on eBanking to be applied the GeM Masters
Programme CBS.
Local Availability
Open to travel worldwide
