09/17/2026 updated
100 % available
Senior IT infrastructure leader with 25+ years in Networking, Data center, Compute and Cloud
chennai, India
Worldwide
B.ELegacy DatabaseAmazon Web ServicesProxy ServersCloud DatabaseComputer SecurityComputer NetworksDatabasesData CentersDevOpsDisaster RecoveryInformation Technology OperationsInfrastructure ManagementVirtual Private Networks (VPN)Local Area NetworksNetwork Security
AWS, Cisco, Cloud Database, network stability, Cyber Security, Data Centers, Data Center, Database Migration, Databases, Database, DevOps, Disaster Recovery, Firewalls, IT Infrastructure Operations, IT Infrastructure, IT operations, legacy Database, legacy systems, LAN, Network Security, Network service, Network support, Proxy Servers, Remote Infrastructure Management, Server support, VPN, SD-WAN, WAN/LAN, Zero Trust architecture
Experience
Professional experience10+ years
Freelancer since2023
Languages
EnglishFluent
Project history
Providing end to end design , solution, implementation, build and operational planning for IT infrastructure and Cyber security projects including technology selection, staff management, building process and policies.
Managed multiple roles in the IT Infrastructure and was the 'Head of Network Security', a global role,
responsible for multiple data centers, leading a team of ~50. Work also involved leading strategic business
initiatives, managing Client / Regulatory Risk Compliance, Network modernization, Zero Trust Network, IBAC,
Tech Debt, LCM for global financial services company
During the period, also handled the roles of Director - Enterprise Infrastructure Services and Director -
Enterprise Computing and Communication Services.
As a Head of Global distributed Databases team, a global role, managed 2000+ Databases running on
multiple DB flavors. Led strategic initiatives including building Database in Cloud, DBaaS etc.
Key contributions / Outcomes
* Cost savings: Saved 5 million USD through licensing consolidation, contract renegotiations, higher
discounts from Vendors and eliminating legacy systems support contracts and 5% reduction in Annual
budgets YoY
* Technology Vision and Strategy Execution: Executed technology vision and strategies aligned with
company objectives to protect capital markets, strengthen Cyber resiliency
* Global Financial Markets Protection: Proactively maintained overall stability, reliability and availability of
critical resilient infrastructure to 99.5%, safeguarding global financial markets.
* Thought Leadership : Spearheaded innovation and stayed ahead of technological advancements through
SDWAN, SASE, Zero Trust architecture, SRE and new Network service requests operating model
* Tech Debt Program: Led a multiyear, 30 Million USD Technology refresh program, addressing technical
debts, support risk and fostering modernization
* Driving Network Modernization: Spearheaded a 50 million USD Network modernization project,
incorporating SD-WAN, SASE, Zero Trust, and Network Automation
* Project Management and IT Expertise: Managed projects of cumulative value of100 Million USD with
meticulous financial acumen, achieving exceptional results and led major transition, transformation and
green field projects exceeding 10 Million USD in value.
* Operational Excellence: Implemented strong metrics and service level management, achieving operational
excellence, 60% high incident reduction and 10% reduction of P3 incidents YoY
* Achieved STRONG Compliance Rating: Attained a STRONG control environment risk rating by
addressing gaps in 3 critical areas ( People, Process and Technology)
* Team Management: Successfully managed high-performing teams of 100+ members, achieving an ESAT
score of 80+ in Employee engagement surveys. Developed Engineering team across the globe to reach
30:30:40 ratios for BCP ,cost optimization, woman diversity inclusion
* Strategic Partnerships for Innovation and Growth: Cultivated partnerships with industry experts to drive
innovation and business growth. Introduced Agile based scrum boards
* Mission-Critical Database Migration: Led seamless migration of a legacy Database serving global financial
giants to a new Database, saving $1 million annually.
* Successful Cloud Database Migration: Ensured successful migration from On-Premises to AWS Cloud
Database platform, aligning with Cloud First initiatives.
* Won Chairman's Gold Award for exceptional contributions in enhancing network stability and availability
that led to remarkable progress and significantly improved network performance.
responsible for multiple data centers, leading a team of ~50. Work also involved leading strategic business
initiatives, managing Client / Regulatory Risk Compliance, Network modernization, Zero Trust Network, IBAC,
Tech Debt, LCM for global financial services company
During the period, also handled the roles of Director - Enterprise Infrastructure Services and Director -
Enterprise Computing and Communication Services.
As a Head of Global distributed Databases team, a global role, managed 2000+ Databases running on
multiple DB flavors. Led strategic initiatives including building Database in Cloud, DBaaS etc.
Key contributions / Outcomes
* Cost savings: Saved 5 million USD through licensing consolidation, contract renegotiations, higher
discounts from Vendors and eliminating legacy systems support contracts and 5% reduction in Annual
budgets YoY
* Technology Vision and Strategy Execution: Executed technology vision and strategies aligned with
company objectives to protect capital markets, strengthen Cyber resiliency
* Global Financial Markets Protection: Proactively maintained overall stability, reliability and availability of
critical resilient infrastructure to 99.5%, safeguarding global financial markets.
* Thought Leadership : Spearheaded innovation and stayed ahead of technological advancements through
SDWAN, SASE, Zero Trust architecture, SRE and new Network service requests operating model
* Tech Debt Program: Led a multiyear, 30 Million USD Technology refresh program, addressing technical
debts, support risk and fostering modernization
* Driving Network Modernization: Spearheaded a 50 million USD Network modernization project,
incorporating SD-WAN, SASE, Zero Trust, and Network Automation
* Project Management and IT Expertise: Managed projects of cumulative value of100 Million USD with
meticulous financial acumen, achieving exceptional results and led major transition, transformation and
green field projects exceeding 10 Million USD in value.
* Operational Excellence: Implemented strong metrics and service level management, achieving operational
excellence, 60% high incident reduction and 10% reduction of P3 incidents YoY
* Achieved STRONG Compliance Rating: Attained a STRONG control environment risk rating by
addressing gaps in 3 critical areas ( People, Process and Technology)
* Team Management: Successfully managed high-performing teams of 100+ members, achieving an ESAT
score of 80+ in Employee engagement surveys. Developed Engineering team across the globe to reach
30:30:40 ratios for BCP ,cost optimization, woman diversity inclusion
* Strategic Partnerships for Innovation and Growth: Cultivated partnerships with industry experts to drive
innovation and business growth. Introduced Agile based scrum boards
* Mission-Critical Database Migration: Led seamless migration of a legacy Database serving global financial
giants to a new Database, saving $1 million annually.
* Successful Cloud Database Migration: Ensured successful migration from On-Premises to AWS Cloud
Database platform, aligning with Cloud First initiatives.
* Won Chairman's Gold Award for exceptional contributions in enhancing network stability and availability
that led to remarkable progress and significantly improved network performance.
Responsible for Global delivery operations for IT infra projects in the realm of Data Centers, Managed
Infrastructure Services, Service Desk, Server & Network support with P&L accountability, leading a team of
~100 and reporting to Head of Infrastructure Managed Services. Job also involved managing end-to-end
transition and transformation of new projects for global clients.
Key contributions / Outcomes
* Transition and Transformation: Successfully led multiple end-to-end client infrastructure transitions,
ensuring seamless and on-time project delivery, exceeding client expectations.
* New Solutions: Delivered a comprehensive and high-availability infrastructure solution for an airline
customer worth $2.5 Million USD/annum, encompassing Storage, Data Center, Disaster Recovery,
Networking, Server, and Cisco Voice systems.
* Data center consolidation: Led a global Data center consolidation project from 70 data centers to 5,
resulting in 40% cost savings and streamlined IT operations.
* New capabilities offering: Pioneered new capabilities and service offerings in Remote Infrastructure
Management, enhancing the company's competitiveness and attracting a diverse client base.
* Customer excellence: Earned exceptional Customer Satisfaction (CSAT) scores of 4 out of 5 from
multiple clients, reflecting a strong commitment to service excellence and client-centric solutions.
* Operation excellence : Optimized operational efficiency and service availability through effective process
enhancements and metrics management resulting 20% reduction in Incidents
* New Operating model : Successfully implemented a new Tier 2/3 Server support organization, providing
24/5 global support for a leading information service provider across 30+ countries with 8000 servers
Infrastructure Services, Service Desk, Server & Network support with P&L accountability, leading a team of
~100 and reporting to Head of Infrastructure Managed Services. Job also involved managing end-to-end
transition and transformation of new projects for global clients.
Key contributions / Outcomes
* Transition and Transformation: Successfully led multiple end-to-end client infrastructure transitions,
ensuring seamless and on-time project delivery, exceeding client expectations.
* New Solutions: Delivered a comprehensive and high-availability infrastructure solution for an airline
customer worth $2.5 Million USD/annum, encompassing Storage, Data Center, Disaster Recovery,
Networking, Server, and Cisco Voice systems.
* Data center consolidation: Led a global Data center consolidation project from 70 data centers to 5,
resulting in 40% cost savings and streamlined IT operations.
* New capabilities offering: Pioneered new capabilities and service offerings in Remote Infrastructure
Management, enhancing the company's competitiveness and attracting a diverse client base.
* Customer excellence: Earned exceptional Customer Satisfaction (CSAT) scores of 4 out of 5 from
multiple clients, reflecting a strong commitment to service excellence and client-centric solutions.
* Operation excellence : Optimized operational efficiency and service availability through effective process
enhancements and metrics management resulting 20% reduction in Incidents
* New Operating model : Successfully implemented a new Tier 2/3 Server support organization, providing
24/5 global support for a leading information service provider across 30+ countries with 8000 servers