04/02/2026 updated

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Senior IT Operations & Transition Project Manager with 35+ years experience

Deventer, Netherlands
Worldwide
Fachhoch schule - Bachelor Sc.
Deventer, Netherlands
Worldwide
Fachhoch schule - Bachelor Sc.

Profile attachments

20260327 Andre Jongejan Profil .pdf

About me

Seniorer Programm- und Projektleiter mit über 30 Jahren internationaler Erfahrung in der erfolgreichen Umsetzung von Infrastruktur-, Applikations-, Transitions-, Outsourcing- und operativen Transformationsinitiativen.

Amazon Web ServicesBusiness Relationship ManagementContract ManagementCustomer SatisfactionData CentersInformation Technology Infrastructure Libraries (ITIL)Information Technology OperationsInfrastructure ManagementProject ManagementOutsourcingProgram Management ProfessionalPRojects IN Controlled Environments Version 2 (PRINCE2)Transition ManagementService DeliveryService-Level AgreementStakeholder ManagementStandardizationUser AssistanceSystem AvailabilityTeam ManagementOffshore WorkIT Operations Management
Transition Management
Extensive experience in managing complex IT transitions across global organizations, including offshore-to-offshore transitions and data center migrations.

IT Operations Management
Expertise in optimizing and standardizing IT operations across multiple global sites, reducing Priority 1 incidents and improving service delivery.

Project Management
Strong track record in managing large-scale IT projects with budgets up to 30M USD, using methodologies like PRINCE2 and ITIL v3.

People Management
Experience in building and leading international teams across multiple countries and cultures, with focus on stakeholder management.

Service Delivery
Knowledge of service delivery methodologies and implementation of service desk operations with focus on customer satisfaction.

Contract Management
Skills in managing vendor relationships, outsourcing contracts and service level agreements across multiple industries.

Infrastructure Management
Experience with data center operations, cloud migrations (AWS), and implementation of high availability solutions.
 

Languages

GermanFluentEnglishFluentFrenchBasic knowledgeDutchNative speaker

Project history

Sales Manager Data Center solutions

Improved-IT (Perseverance-IT)

Internet & IT

10-50 team member

  1. Relationship management with existing customers to renew and/or enhance current Infrastructure contracts.
  2. Building new customer base for the existing portfolio of Infrastructure solutions
  3. Expanding the current portfolio

Senior Director Global IT Operations/Transition Project Manager

Nexperia Semiconductors B.V.
Leading global IT team to transform legacy environment to standardized platforms across 5 global factories. Managing outsourcing partnerships and cloud migration projects with budget responsibility of 30M USD.

Transition Manager

Perseverance IT B.V.
Managed transition out of NXP in Hamburg Germany following business unit sale. Led infrastructure project with 8 sub-streams and team of 20 colleagues to establish new infrastructure solutions.

Transition Manager

Perseverance IT B.V./The Sourcing Network Group
Managed offshore-to-offshore transition for KPN Telecom, consolidating platform services from Mindtree to Cognizant and Tech Mahindra over 6 months.

Applications & Infrastructure Transition Manager

Perseverance IT B.V.
Transition Manager for Vorwerk, replacing incumbent T-Systems with Cognizant. Built customer transition team and ensured governance processes were in place.

Service Delivery Director, People Manager

Capgemini NL
Managed service delivery teams for Canon Europe, achieving quality improvement and cost savings in operations management of legacy and new application environments.

Applications & Infrastructure Transition Director

Capgemini Germany
Supported bid team for Vorwerk transition from incumbent supplier, focusing on customer understanding of offshoring impact related to business drivers.

Infrastructure Transition Director

Capgemini Germany
Led successful datacenter infrastructure transition for Media Saturn using Capgemini DELIVER method and PRINCE2, achieving OTACE score of 4.0.

Service Delivery Director, People Manager

Capgemini NL
Managed Canon FAM project with Go to Green plan to stabilize service delivery, improving process agreements and optimizing onshore/offshore resource allocation.

Applications Transition Director

Capgemini Germany
Supported Deutsche Post bid team for outsourcing 24 applications, focusing on familiarizing customer with offshore capabilities.

Delivery Executive, People Manager

Capgemini NL
Responsible for all Capgemini engagements at KPN, focusing on stakeholder management and relationship improvement, achieving OTACE score of 5.0.

Senior Director/Program Manager

NXP Semiconductors Netherlands B.V.
Managed datacenter outsourcing transition, focusing on standardization, consolidation and cost reduction. Successfully completed transition despite time pressure through effective stakeholder management.

Contract and Project Manager

LogicaCMG
Set up central governance structure for Shell KAS contract, working with delivery managers worldwide to ensure alignment of SOWs and improve payment processes.

Transition Manager

Atos Origin
Managed transition of Nuon ICT department (130 people), including desktop and server infrastructure. Led 5 project tracks including server consolidation and network optimization.

Project Manager

Atos Origin
Implemented DSM desktop standard across EMEA for Atos Origin from February to September 2003.

Project Manager

Lucent Technologies
Managed various projects including Siebel Campaign Management implementation and consolidation projects ranging from 10K to 4M Euros. Later served as Internal Account Manager building relationships with executives.

Manager Helpdesk and local support EMEA

Cisco Systems International B.V.
Responsible for Technical Response Centre EMEA, local onsite support across region and IT training team. Built global follow-the-sun helpdesk and teams of country-based support engineers.

IT Project manager

Nursing home Casa Bonita
IT Project management in Apeldoorn, Netherlands.

Systems engineer, Account manager

Van de Glind B.V.
Systems engineering and account management in Leusden, Europe.

IT Accountmanager

Maxcom Nederland B.V
IT Account management in Leusden, Netherlands.

IT Account manager and office manager

T.M.C. Holland
IT Account and office management in Rotterdam, Netherlands.

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