04/19/2024 updated


100 % available
Digital Solutions Expert, IT Technical Project Manager, Operational Excellence Consultant
Toulouse, France
Only remote
Industrial engineeringBusiness AnalysisBusiness Support SystemsCertified Scrum Product OwnerEducationProject Management SoftwareManufacturingManufacturing Execution System (MES)SAP ERPOperational ExcellenceScrum MethodologyPublic ServiceSAP MESTransportation ManagementCertified Scrum MasterMetallurgy
With more than 13 years of experience on several domains (Aeronautic, Transportation, Public Sector, metallurgy and Education), I worked as MES Service Line Manager, Operational excellence responsible, IT Technical Project manager and Educational trainer and teacher on several international environment: Production (Manufacturing), Business support, Training Coaching, IT solution deployment. I'm also certified as SAFe (SCRUM MASTER, POPM) and SAFe for teams. I'm very interested to put
my experience at the service of companies which need my expertize.
my experience at the service of companies which need my expertize.
Experience
Professional experience10+ years
Freelancer since2023
Languages
EnglishFluentFrenchNative speaker
Project history
Manage incident, problem and enhancement.Ā
Team management (support level 1,2 and 3)
Risk managementĀ
InsureĀ the continuity of the servicesĀ
Drive small project in agile mode to improve the solution
Team management (support level 1,2 and 3)
Risk managementĀ
InsureĀ the continuity of the servicesĀ
Drive small project in agile mode to improve the solution
Improve the process related to device management.Ā
Deploy process in service now
Testing, training and warranty
Deploy process in service now
Testing, training and warranty
Create test datas and configure the digital solution "SAP ME"
(Manufacturing Execution) which made it possible to easily test and
deploy the solution close to the customer * Train more than 300
people (on all AIRBUS sites in Europe) on the configuration (SAP ME/MII
configuration) and on how to use of the digital solution, which
allowed the business and technical teams to become autonomous *
Deploy new process for incident analysis and problem solving for
each support Level (1/2/3). Those which have helped reduce incident
lifecycles and increase customer satisfaction * Manage the technical
L2/L3 support (incident analysis, MySQL database) * Write technical
document to capitalize best practices
(Manufacturing Execution) which made it possible to easily test and
deploy the solution close to the customer * Train more than 300
people (on all AIRBUS sites in Europe) on the configuration (SAP ME/MII
configuration) and on how to use of the digital solution, which
allowed the business and technical teams to become autonomous *
Deploy new process for incident analysis and problem solving for
each support Level (1/2/3). Those which have helped reduce incident
lifecycles and increase customer satisfaction * Manage the technical
L2/L3 support (incident analysis, MySQL database) * Write technical
document to capitalize best practices
Certificates
SAFE SCRUM MASTER
SAFE2023
SAFE POPM
SAFE2023