09/02/2026 updated
100 % available
18x Certified Salesforce Professional | Functional Consultant Sales & Service Cloud
Berlin, Germany
Worldwide
M.A. Business Administration, B.Sc. EconomicsAbout me
What can I offer? ‣ 10+ years hands-on-experience ‣ Extensive Sales Cloud & Service Cloud & AI knowledge ‣ Salesforce Testing, Rollout, and Migration (DevOps, JIRA, ETL) ‣ Data Analysis, Visualisation, and Reporting (Tableau) ‣ Professional Scrum Master I / Professional Scrum Product Owner I
Agile MethodologyCertified Scrum Product OwnerRequirements AnalysisSalesforce.ComStakeholder ManagementUser StoriesCertified Scrum MasterSalesforce LightningSalesforce Sales CloudSalesforce Object Query Language (SOQL)QA Testing
Welcome to my profile❗
I am Andreas Bruchwitz, an experienced Senior Salesforce Consultant. I'm passionate about using Salesforce.com's Sales and Service Cloud to help businesses scale and automate as much as possible with declarative solutions.
S̲a̲l̲e̲s̲f̲o̲r̲c̲e̲ e̲x̲p̲e̲r̲t̲i̲s̲e̲ ?
✅ Sales Cloud
‣ Lead Management (Sales process, record types, dynamic forms, lead mapping, queues, assignment rules etc.
‣ Setup of Products & Price Books
‣ Paths & Guidance for Success
‣ Reporting & Dashboards
‣ Multi-Currency-Management
‣ Territory Management
✅ Service Cloud
‣ Case Management
‣ Entitlement process with milestones
‣ Omni-Channel setup
‣ WhatsApp setup
‣ Email-to-Case setup
✅ Declarative Automation using Flows
✅ Formulas and Validation Rules
✅ Integrations
‣ Zapier
‣ Aircall CTI
‣ Mailchimp
‣ Zendesk
‣ GoToWebinar
✅ Data Migration
‣ Pipedrive to Salesforce
‣ MS Excel to Salesforce
‣ Zoho to Salesforce
Unlock the true potential of your CRM. Schedule a consultation now, and let's transform your Salesforce success story together!
I am looking forward to collaborating with you.
Best regards,
Andreas Bruchwitz
Experience
Professional experience5 - 10 years
Freelancer since2022
Languages
DeutschNative speakerEnglischNative speaker
Project history
- Manufacturing project: SME for the development of existing Sales Cloud instances (500 licenses), managing a team of 5 people. Heavily focused on improving automations
- Telecommunication project: Solution Architect to improve an existing Sales Cloud instance refining Lead/Opportunity management (incl. development of a Custom Round Robin solution for Lead Assignment and an out-of-office tracker)
- Biopharma project: Lead Consultant to build a Revenue Cloud MVP incl. Advanced Approval Processes
- Ownership of the global Salesforce Sales Cloud roll-out (5 countries)
- Carry the product ownership, drive enhancements, consolidate, evaluate and prioritise product requirements, solution design, refinement and creation of user stories
- Close collaboration with business stakeholders
- Develop and manage the Sales Cloud product vision and roadmap
- Managing a team of 5 Salesforce Admins/Developers
- Functional/technical feature documentation
- Facilitate end user trainings (train-the-trainer)
- Insurance project: SME, further development of SF Service Cloud (|ows, process builder, person accounts, assignment rules), requirements engineering, close collaboration with PO & IT
- Logistics project: Testmanager/Requirements Engineer, managing a team of 5 SF developers, backlog refinement, user story creation, UAC, quality assurance, release management
Certificates
Salesforce Certified Data 360 Consultant
Salesforce2026
Salesforce Certified Agentforce Specialist
Salesforce2025
Salesforce Certified Strategy Designer
Salesforce2025
Salesforce Contact Center Accredited Professional
Salesforce2025
Salesforce Certified Revenue Cloud Consultant
Salesforce2025
Salesforce Process Automation Accredited Professional
Salesforce2024