05/25/2025 updated
partially available
info: Available evenings and weekends
Computer Science Engineer with IT Support Experience
Mexicali, Mexico
Only remote
Bachelor's degree in Computer Science EngineeringJavaScriptTechnical SupportC Sharp (Programming Language)C++ (Programming Language)Cascading Style Sheets (CSS)Servicio al ClienteComputer ProgrammingData ManagementWeb DevelopmentPython (Programming Language)MaintenanceReputation ManagementWindows Remote AssistanceSoftware EngineeringSoftware Project Management
Software Development
Programming expertise in multiple languages including JavaScript, C++, C#, Python, Dart, and CSS. Experience with Angular framework for web application development.
IT Support
Technical support experience including user hardware and software management, troubleshooting, and remote assistance. Management of IT inventory, servers, and phone lines.
Customer Service
Customer support skills with experience in consumer support and reputation management. Proficient in call documentation and providing technical assistance to users.
Microsoft Office
Proficiency in Microsoft Office suite including PowerPoint, Word, Excel, and Access for documentation and data management.
Problem Solving
Strong analytical skills for troubleshooting technical issues and finding solutions even under tight schedules.
Hardware Installation
Experience with computer hardware setup, installation, and maintenance in professional environments.
IT Inventory Management
Skills in tracking and managing IT assets including servers and phone systems.
Programming expertise in multiple languages including JavaScript, C++, C#, Python, Dart, and CSS. Experience with Angular framework for web application development.
IT Support
Technical support experience including user hardware and software management, troubleshooting, and remote assistance. Management of IT inventory, servers, and phone lines.
Customer Service
Customer support skills with experience in consumer support and reputation management. Proficient in call documentation and providing technical assistance to users.
Microsoft Office
Proficiency in Microsoft Office suite including PowerPoint, Word, Excel, and Access for documentation and data management.
Problem Solving
Strong analytical skills for troubleshooting technical issues and finding solutions even under tight schedules.
Hardware Installation
Experience with computer hardware setup, installation, and maintenance in professional environments.
IT Inventory Management
Skills in tracking and managing IT assets including servers and phone systems.
Experience
Professional experience0 - 5 years
Freelancer since2025
Languages
EnglishFluentSpanishNative speaker
Project history
Consumer support, reputation management
Customer support, call documentation
User support (in-person and remote), IT inventory management, servers, phone lines