Backup Consultant

Managing and Troubleshooting day to day backup operations
Defines policies and standards for the use of NetBackup 
Manages all NetBackup application infrastructure changes (Change & Configuration management) 
Capacity management, etc. for bottlenecks & issues
Ensure quality standards in release
Take care of incidents, escalate to CLIENT or 3rd parties as necessary
Perform root cause analysis for P1/P2/P3 and P4 incidents and/or proactively based on business needs
Work with the right teams within Genpact, CLIENT or 3rd parties for the implementation of change
Follow the required policies and procedures for the incident, problem and change management
Ensure service performance expectations are met with service levels and quality
Raise/escalate any service related issues and risks to Genpact Track lead and/or CLIENT Track Lead
Knowledgeable about the Tape Backups and related troubleshooting methods.
Well versed with basics of Operating systems such as Linux, Windows, Solaris etc.
Hands-on experience with Tape Libraries and how they are handled.
Has knowledge on Tape encryption.
Hands-on experience on NDMP Backups and their configuration.
Hands-on experience on NetBackup Catalog recovery and its procedures.
Knowledgeable about Exchange backups.
Hands-on experience on NetBackup installations, upgrades on all levels (Master Server, Media Server and Clients) on Windows as well as UNIX.