10/19/2026 updated
40 % partially available
AI & Business Process Automation Consultant | Chatbots, GPT & Workflow Automation
Belo Horizonte, Brazil
Worldwide
MBA CIO & IT Management, Ibmec (2022–2023); Project Management postgraduate, UCAM (2007–2008)About me
I combine 26 years in IT leadership, governance and business intelligence with hands-on AI and workflow automation. I build AI assistants, RAG knowledge bases and n8n/API integrations, with human oversight, auditability and operational monitoring. Portfolio: antoniojebrael.pro.
AutomationBusiness IntelligenceBusiness Process ManagementBusiness Process AutomationProcess AutomationWorkflowsChatbotsGPT
Senior IT executive and consultant with 26 years of experience across IT management, governance, business intelligence and digital transformation, including 14 years leading technical teams. I design and implement AI-enabled business process automation, including n8n workflows, OpenAI-based assistants and agents, RAG knowledge bases, REST API integrations, WhatsApp and CRM workflows, Supabase/PostgreSQL, human handoff, audit trails and operational monitoring. I also advise on IT governance, risk, controls, service management and project delivery. Portuguese (native); English (intermediate).
Experience
Professional experience10+ years
Freelancer since2026
Languages
EnglishGoodPortugueseNative speaker
Project history
Implemented WhatsApp support automation for frequently asked questions and basic requests, with escalation to a human agent when needed.
Built an Android app for security staff that receives numeric alert SMS messages and triggers matching vibration patterns so alerts can be distinguished quickly.
Delivered a custom ChatGPT-style chatbot hosted on a VPS, with access through a dedicated subdomain, knowledge-base imports from PDF and image files, and conversation history for continuity.