08/04/2020 updated


100 % available
IT Network Administrator
LIMA, Peru
Peru
Systems Engineer 2014 - UBA - Universidad Bicentenaria de Aragua - Miranda - Venezuela.Microsoft WindowsProxy ServersAntivirus SoftwaresSoftware ApplicationsBIOSCustomer Relationship ManagementMicrosoft OutlookUbuntu (Operating System)Network SocketsModemsCPanelLinuxEnterprise Resource PlanningFirmwareHP Proliant
Engineer with more than 10 years of experience in help desk & incident resolution.
- Operating Systems: Windows NT (XP, Vista, 7-8-10), GNU / Linux (should, Ubuntu), Windows Server (2008-2012-2016), AD, GPO, RDS, scripting, power shell, formatting, installation and configuration, shared resources, network file systems (NAS), bios-Firmware, advanced management of regedit, desired configuration of permission for administrators and standard users.
- IT Infrastructure and Networks: Network Administrator, UTP Structured Cabling, Routers (Netgear VPN Prosafe SRX 5308, Cisco (Linksys E2500 / Linksys E9000), TPlink, ZTE (ZXHN H108N), TPLINK (TLWR741N), Fortigate 50E), swtichs-TPLINK , modems (Cantv, Zte, Sendtel), firewalls (Pfsense), proxies (Scuid), vpn, vlans, rules, ports and protocols over TCP / IP IPV4, network sockets, DCE + DTE, QoS, Portforwarding, mapping routes and rules in inbound + outbound, filter and blocking of applications, ports, URL and default rules in routers and firewalls.
- Technical support & Helpdesk: Remote access, real vnc, ssh, ftp, putty, rdp, team veawer, anydesk, LogMein-hamachi, tickets, resolution of incidences & conflicts at advanced level in TIER I, II, III levels.
- Software Systems: Architecture controllers (audio, video, USB, chipset, netframework, cpu, HD), virtualization (vvmware, virtual box), Logmein, updates and patchs, advanced BIOS configuration, UEFI, signature program update ( Firmware) for routers and PCs.
- Application Software: MS Office 2007-2010-2013-2016, social networks, web browsers, ERP, CRM, OS Tickets, antivirus & antimalware (Avast, Nod32, Malware bits & antimalware, Norton, Kaspersky, AVG, Windows defender, EMET Microsoft, Crypto Prevent), cobian-backup, Google drive, one drive, datto drive, Outlook, gmail, hotmail, corporate email management, biometric ZKX / ANVIZ, CCTV (Hikvision iVMS-4200), Amadeus billing manager, Kiu system solution , Navasoft, proprinters, PRKTG network monitor, Panasonic PBX KX-TDE 100/200 Phone System, cPanel, Inc.
- Hardware (Computer Equipment): Vit, HP, Compaq, Epson, Xerox, Toshiba, Dell, Gateway, ASUS, Sony, Apple, Intel, HP ProLiant ML310e P78, Siragon, Lenovo, Epson, Xerox, NETGEAR, CISCO, Samsung, ZTE, LG.
- Speech & Writing: Technical language adaptable to any executive environment, VIP, end users and IT staff, excellent writing with correction, adaptation and efficiency in the structure of ideas based on knowledge through experience.
- Documentation & Technical Manuals: Management for the complete elaboration with accuracy and totality of the information in manuals, guides and technical documents inherent in the IT area.
Languages
EnglishBasic knowledgeSpanishNative speaker