09/24/2026 updated
EK
100 % available
AP SAP Expert & Travel and Expense Reporting Specialist
Kraków, Poland
Only remote
Master's degreeAbout me
Freelance - support daily operations, drive process improvements and enhance the efficiency of global AP and T&E processes. I have 13 years of experience in international corporate environments, specializing in Travel & Expense (T&E) operations and Accounts Payable (AP).
SAP ConcurSAP FISAP HANAZendesk
SAP Expertise
Extensive knowledge of SAP systems including SAP S/4HANA, SAP VIM, and SAP Concur. Proven experience in system configuration, audit compliance, system migrations, and supporting AP processes within SAP environments. Hands-on involvement in SAP implementations, UAT testing, and acting as Key User for SAP-related inquiries.
Travel & Expense (T&E) Management
Over 12 years of experience in Travel and Expense operations within international corporate environments. Expertise in internal audit and revision of expense reports, reconciliation of T&E accounts in SAP, configuration of expense systems and tools, and implementation of corporate travel policies across multiple countries.
Accounts Payable (AP) Operations
Deep expertise in Accounts Payable processes including monitoring and reconciliation of COGS clearing accounts, resolving SAP and SAP VIM issues, improving AP workflows, and providing operational support to business stakeholders across global regions.
SAP Concur Implementation
Specialized experience in managing the implementation of SAP Concur systems, including mapping existing expense reporting processes, preparing implementation files, testing newly set-up systems, and conducting end-user trainings.
AppZen AI
Knowledge and SME-level experience with AppZen AI for expense audit automation, including resolving AppZen-related issues and identifying improvement opportunities in T&E processes.
CitiManager
Knowledge of CitiManager as a corporate card management tool, with experience in supporting related processes within international corporate environments.
MS Office & Google Workspace
Proficiency in MS Office tools including advanced Excel skills (VBA, Macros, Power BI), as well as Google Workspace for operational and analytical tasks.
Training & Knowledge Transfer
Proven experience in creating comprehensive SOPs, training materials, and documentation. Skilled in delivering trainings, hypercare support, and executing end-to-end knowledge transfer and process transitions.
Zendesk & ServiceNow
Knowledge of Zendesk and ServiceNow for ticket management and employee support, with experience in resolving issues and providing operational support through these platforms.
Data Analysis & Reporting
Ability to quickly analyse data and draw conclusions. Experience in presenting analytical information, data mining, and data visualization using tools such as Power BI Desktop.
Extensive knowledge of SAP systems including SAP S/4HANA, SAP VIM, and SAP Concur. Proven experience in system configuration, audit compliance, system migrations, and supporting AP processes within SAP environments. Hands-on involvement in SAP implementations, UAT testing, and acting as Key User for SAP-related inquiries.
Travel & Expense (T&E) Management
Over 12 years of experience in Travel and Expense operations within international corporate environments. Expertise in internal audit and revision of expense reports, reconciliation of T&E accounts in SAP, configuration of expense systems and tools, and implementation of corporate travel policies across multiple countries.
Accounts Payable (AP) Operations
Deep expertise in Accounts Payable processes including monitoring and reconciliation of COGS clearing accounts, resolving SAP and SAP VIM issues, improving AP workflows, and providing operational support to business stakeholders across global regions.
SAP Concur Implementation
Specialized experience in managing the implementation of SAP Concur systems, including mapping existing expense reporting processes, preparing implementation files, testing newly set-up systems, and conducting end-user trainings.
AppZen AI
Knowledge and SME-level experience with AppZen AI for expense audit automation, including resolving AppZen-related issues and identifying improvement opportunities in T&E processes.
CitiManager
Knowledge of CitiManager as a corporate card management tool, with experience in supporting related processes within international corporate environments.
MS Office & Google Workspace
Proficiency in MS Office tools including advanced Excel skills (VBA, Macros, Power BI), as well as Google Workspace for operational and analytical tasks.
Training & Knowledge Transfer
Proven experience in creating comprehensive SOPs, training materials, and documentation. Skilled in delivering trainings, hypercare support, and executing end-to-end knowledge transfer and process transitions.
Zendesk & ServiceNow
Knowledge of Zendesk and ServiceNow for ticket management and employee support, with experience in resolving issues and providing operational support through these platforms.
Data Analysis & Reporting
Ability to quickly analyse data and draw conclusions. Experience in presenting analytical information, data mining, and data visualization using tools such as Power BI Desktop.
Experience
Professional experience10+ years
Freelancer since2024
Languages
EnglishFluentPolishNative speakerRussianBasic knowledgeSpanishGoodKoreanBasic knowledge
Project history
Internal audit and revision of expense reports in compliance with travel procedures and corporate travel policy. Reconciliation of T&E accounts in SAP. Ensuring proper configuration of expense systems and tools. Providing support for employees and solving tickets on Zendesk. Resolving issues and identifying improvement opportunities in Concur, AppZen and other systems for T&E process. Executing end-to-end knowledge transfer and process transition. Creating comprehensive SOPs, training materials, and documentation while delivering trainings and hypercare support.
Acting as the first point of contact for SAP-related inquiries, supporting AP processes, operational teams, and business stakeholders. Resolving SAP and SAP VIM issues and identifying opportunities to improve AP workflows and system efficiency. Supporting IT teams in system implementations (including SAP) in line with project plans and methodology. Preparing, executing, and documenting test scenarios (PT, UAT) within the SAP environment.
Internal audit and revision of expense reports in compliance with travel procedures and corporate travel policy. Providing support for employees working with Concur. Delegations and taking over the processes from abroad. Assistance in creating and implementing travel policies and new reimbursement payment systems in several countries. Introduction of improvements and new solutions for both T&E and COGS processes. SME role for COGS - Active participation in the change of the accounting system to SAP. AppZen Implementation Specialist - SME role for AppZen AI.