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Arun Raj

available

Last update: 13.06.2016

Sterling Commerce (OMS) (Call Center for Commerce) (Web Store)

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Limited professional) | Hindi (Limited professional)

Skills

Hard working, High quality deliverable\'s and thrives for excellence professional with around 7 years of experience. Thorough exposure in all phases of requirement gathering, development, design and build. Successfully led full life cycle implementations in multi channel order capture, multi channel order fulfillment, order management, reverse logistics, etc at clients in UK, US and Europe.

Experience:-
Sterling Selling and Fulfillment Suite:-
• Having great exposure in IBM Sterling Commerce Architecture, configuration, customization and administration level knowledge.
• Highly hand on experience in Sterling OMS components, API\'s, User Exit, Agents, Service Oriented Architecture framework (Agent and Integration server) & related interfaces and configurations.
• Very strong command over new Sterling Web Call Center 9.4, Sterling Store Web 9.4 customization.

Have functional and technical knowledge in all Sterling Modules.

Sterling Store Web 9.4:- 
Web Store 9.4 customization including out of the box screen customization as well new screen development.

Sterling Business Center:-
• Sterling Business Center Configuration for Payments, Item and Pricing.
• SBC Customization which includes
o Differential Extensibility
o Override Extensibility
o Designing new screens using designer workbench
• Good understanding of Sencha Ext JS framework.

IBM Call Center for Commerce 9.4 (Sterling Web Call Center - DOJO framework):-
• Web Call center UI customization includes:
o Creating new Editor, Wizard, screen and related task.
o Customizing out of the box screens.
o Creating Dashboard reports in Sterling Web Call Center using DOJO widgets.
o Creating file/report upload/download functionality in Sterling Web Call Center framework.

Project history

worked for various client across US and UK

Local Availability

Only available in these countries: India
Profileimage by Arun Raj Sterling Commerce (OMS) (Call Center for Commerce) (Web Store) from Chennai Sterling Commerce (OMS) (Call Center for Commerce) (Web Store)
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