Bilingual customer support specialist|Case coordinator|Admin|Assit

With years of experience in customer service across industries like retail, telecommunications, and education, I've honed a versatile skill set. From handling inquiries and resolving issues at Macy's to providing technical support at Verizon, I've consistently delivered top-tier service. My expertise includes effective communication, problem-solving, and a knack for building rapport with customers. I thrive in fast-paced environments, excel at multitasking, and am adept at using various customer service tools and software. My goal is always to exceed customer expectations and drive satisfaction.