03/10/2025 updated

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Oracle Cloud Consultant - CX/CRM, RCL, VBCS, OIC,OCI, B2B,B2C,OFSC,OIA

Kakinada, India
Only remote
Bachelor Of Technology (E.C.E)
Kakinada, India
Only remote
Bachelor Of Technology (E.C.E)

Profile attachments

Ashok - Oracle.pdf

AutomationBusiness To BusinessCustomer Relationship ManagementCloud ComputingField Service ManagementKnowledge ManagementOracle ApplicationsCloud ServicesOracle Service CloudOracle EbusinessOracle Cloud Infrastructure
Oracle Policy Automation (Intelligent Advisor) – OIA
Oracle CX/CRM
Oracle B2B and B2C
Visual Builder Cloud Service (VBCS)
Oracle Integration Cloud (OIC/ICS)
Oracle Knowledge Management
Oracle Sales Cloud (Fusion/B2B Service/ B2C Service)
Oracle Field Service Cloud
Oracle Service Cloud (RightNow)

Experience

Professional experience10+ years
Freelancer since1988

Languages

EnglishFluentTeluguFluent

Project history

Lead Consultant

Version1/Qubix
Developing user interfaces, mentoring junior consultants, optimizing Oracle CX/CRM ecosystems, and implementing seamless integrations between Oracle Field Service and enterprise systems.

Principal Applications Consultant (Demo Services)

Oracle India Pvt Ltd
Engineered Asset Based Service flows, created demos highlighting Oracle product capabilities, managed service requests, and developed Oracle Visual Builder Cloud Service applications integrated with OIC and Oracle Field Service.

Senior Software Engineer

Newt Global Pvt Ltd
Led a team implementing Oracle Knowledge Management solutions, provided technical support, and developed automation scripts to optimize routine tasks.

Senior Software Engineer

Tech Mahindra Pvt Ltd
Collaborated with Oracle and Ebicus vendors to deploy and maintain Oracle Knowledge applications, implemented task automation through scripting.

Software Engineer

IBM India Pvt Ltd
Provided support for Oracle Knowledge Management systems, resolved technical issues, and implemented enhancements across Linux and Windows servers.

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