01/03/2026 updated

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100 % available

Microsoft 365 Admin Support Specialist with 7+ Years Experience

Pasig, Philippines
Only remote
Bachelor's degree in Control and Audit
Pasig, Philippines
Only remote
Bachelor's degree in Control and Audit

Profile attachments

CV - Admin.pdf

Adaptive Communication EnvironmentsArtificial IntelligenceTechnical SupportAutomationMicrosoft AzureCustomer ExperienceCloud ComputingDisaster RecoveryDomain Name System (DNS)Information Technology Infrastructure Libraries (ITIL)Identity ManagementInfrastructure ManagementPython (Programming Language)Windows PowerShellAzure Active DirectoryService ManagementMicrosoft SharePointTechnical SalesVirtual MachinesAdministrative OperationsDesign for Manufacturability (Industrial Design)Safety Principles
Microsoft 365 & Azure Cloud Administrator | Cloud Solutions Technical Expertise: Microsoft 365 Administration (MS-900/MS-102 preparation) Full Office 365 deployment, installation, and management / Exchange Online, SharePoint, and OneDrive configuration /DNS management and domain services integration /Tenant-to-tenant and hybrid environment migrations / PowerShell automation for administration tasks / Security, Compliance and Gouvernace etc. Azure Cloud Infrastructure (AZ-104/AZ-305 preparation) Virtual machine deployment and management / Virtual networking (VNets, NSGs) and security / Azure AD identity and access management / Backup, disaster recovery basic Additional Technical Skills: Python scripting basics for automation / ITIL 4 certified service management / CISM (Part 1) security principles / AI and cloud computing concepts / excellent knowledge of tools (DFM, Rave 2.0, RDS etc.)

Experience

Professional experience5 - 10 years
Freelancer since2025

Languages

EnglishFluentFrenchNative speaker

Project history

Microsoft 365 Admin Support

Upwork-Freelance
Managing enterprise-level Microsoft 365 tenant configurations, implementing security protocols, conducting compliance audits, and leveraging user data for Product-Led Growth strategies.

Technical Support Engineer Microsoft Office 365

Concentrix-Microsoft
Provided advanced technical support for Microsoft Office 365 applications, configured mail systems, conducted remote support sessions, managed identity and access configurations, implemented security solutions, and resolved incidents for enterprise customers.

Technical Support and Customer representative

Hotels.com and Expedia.fr
Delivered personalized technical support across CRM platforms and helpdesk systems, managed multi-channel support, and resolved customer issues with analytical problem-solving skills.

Auditor-Accountant and Controller

REPROPHARMA MEDICAL DELEGATION ESTABLISHMENT
Analyzed technical problems, communicated solutions to customers, led internal audits, and performed budgeting and forecasting analysis.

Assistant Auditor – Accountant

DTECH Firm
Assisted in preparing physical and accounting inventories, financial statements, amortization schedules, and managed invoices and accounting documents.

Practical Training in Auditing and Accounting

DTECH Firm
Conducted practical auditing and internal control of companies, maintained accounts using SAGE SAARI software, and managed payroll and inventory operations.

National Observer

Independent National Electoral Commission (CENI)
Performed file viewing and tracking, and monitored input operators.

Humanitarian aid

SOS CHILDREN'S VILLAGE orphanage
Managed distribution of aid to disaster-stricken areas, coordinated relief efforts, provided psychosocial support to refugees, and collaborated with local government agencies.

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