ServiceNow Architect, Sr Developer, Sr Implementation Consultant / Tech Lead

• Collaborate with the Solutions Architect to identify optimal designs for custom integrations and data segregation. • Contribute to the development of the system architecture design.
• Assess the intricacy of user stories through estimation.
• Offer comprehensive solution overviews for user stories. • Execute design implementation and rigorously test the resulting solutions.
• Undertake the implementation of GRC/IRM initiatives.
• Develop advanced dashboards for Performance Analytics.
• Conduct training sessions for team members.
• Provide mentorship and guidance to junior developers.
• Operate within the framework of an agile methodology
• Utilized technologies: JavaScript, Jelly, and Performance Analytics.

Aldi Nord ITSM & ITOM Discovery implementation along with various 3rd party

integrations ( SAP PI, Azure ADI ) with a custom data segregation in place.
* Assist the Solutions Architect in finding the best design for the custom
integrations and data segregation
* Contribute to the design system architecture
* Estimate the complexity of user stories
* Provide solution overview for user stories
* Implement the designs and test solutions
* Create custom REST API integration to import scripted data from Azure
AD
* Build scripts to automate and sanitize the data coming from Azure AD
* ITSM Implementation
* Service Portal configuration.
* ITOM CMDB config & Discovery implementation
* Mentoring the junior developers.
* Work in an agile structure
* Utilized technologies: JavaScript,REST,GraphQL,JSON,HTML+CSS


Asset Intelligence Hub collects data
from various clients, systems, databases and provides a customizable
dashboard view of hardware and software configurations, contracts, assets
and more.


* Customize the asset and contracts tables and build proper business
rules to sustain the scope
* Contribute to the design system architecture
* Built logic to sanitize and sustain file imports sent by RPA (BluePrism)
* Built ATF's to automate the stories testing
* Monitor production applications for scalability and performance
* Work on both Portal and Platform elements of ServiceNow.
* Working on existing, new and enhanced ServiceNow capabilities.
* Build reports and indicators to track the contracts, assets covered and a
dashboard to track the RPA performance
* Work in an agile structure as a part of a global product team providing
production support and task-based configuration activities for a large
and complex instance of ServiceNow.
* Utilized technologies: JavaScript,REST,Oauth,Performance Analytics


Tanium Build a custom integration between ( Tanium & ServiceNow ) to gather the
Compliance deployment of patches to devices ( servers and workstations ). This
Dashboard information is required in order to build a single dashboard that can
display current and historical information about patch deployment.


Sr. * Provide solution for the integration
ServiceNow * Implement the design and test
Developer / * Built a custom application for Tanium integration
Tech Lead * Create scripts to automate the import and manipulate data into
ServiceNow
* Reviewing the client's requests and discussing with them the KPI's taking
into account the expectations of end-users and limitations
* Build a dashboard using complex indicators to track the targets for the
deployment of the patches and the compliant devices by following a
custom matrix manageable by tweaking the variables inside Properties.
* Write complex software or code logic from design specification and in in
compliance with established coding quality standards of the company
* Creating guidelines for deployment in production environment
* Conduct and supervise production launches and post-launch support,
coordinating with geographically distributed teams
* Utilized technologies: JavaScript,GraphQL,REST,JSON,Performance
Analytics

Worked for various member firms to implement ITSM and ITOM

ITOM Discovery implementation from scratch • Conduct meetings with Networking & Server teams to gather the requirements, credentials and check firewall settings • Install & config Mid-Server • Setup IP Ranges & Schedules • Build custom patterns • Adjust existing patterns by building extension sections • Basic PowerShell & Unix scripting

• ITSM implementation • Contribute to the design system architecture, documenting the architecture designs for complex systems or applications and presenting the solution to the stakeholders or customers • Creating guidelines for deployment in production environment • Reporting to upper management • Improve existing processes • Provide feedback on sprint activities • Planning, execution and documentation of unit tests for the code or the developed ServiceNow functionalities; • Utilized technologies: JavaScript,HTML+CSS,AngularJS