02/15/2026 updated

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Fractional COO & Operations Architect | Digitalisierung & Prozessautomatisierung

Vrbas, Serbia
Only remote
Master of Engineering - MEng, Innovation Engineering
Vrbas, Serbia
Only remote
Master of Engineering - MEng, Innovation Engineering

Profile attachments

Raketic Ognjen -CV.pdf

About me

Tech-Enabled Fractional COO & Industrial Engineer (M.Sc.). I bridge traditional engineering discipline (Lean/SMED) with modern automation (Make/n8n/Zapier). I help SMEs transition from manual chaos to zero-touch autonomous systems. Fokus na: Prozessautomatisierung & Digitalisierung.

Artificial IntelligenceCustomer Relationship ManagementBusiness Process ImprovementDatabasesLean Six SigmaPostgreSQLProcess AutomationWorkflowsLarge Language ModelsZapierLogistics OperationsNintexGsuiteHubspotApi DesignAirtable
Senior Process Automation Engineer & Industrial Engineer
Ich entwickle skalierbare "Zero-Touch" Automatisierungslösungen für Logistik- und Operations-Teams. Mein Fokus liegt auf der Verbindung von Make (Integromat) mit KI (OpenAI), um manuelle Dateneingaben zu eliminieren.
MEIN TECH STACK: ? Workflow Automation: Make (Advanced/Certified), n8n, Zapier. ? AI & LLMs: OpenAI API (GPT-4o), Anthropic (Claude), Perplexity. ? Database & CRM: Airtable, Google Sheets, HubSpot, PostgreSQL. ? Logistics Tech: OCR (Dokumentenverarbeitung), TMS-Integrationen.
ZERTIFIZIERUNGEN: • Make Level 3 (Advanced) • Lean Six Sigma (Process Optimization)

Experience

Professional experience5 - 10 years
Freelancer since2025

Languages

GermanBasic knowledgeEnglishFluent

Project history

Lead Process Automation Engineer

Virtus Flow Ops
Developing high-performance automation architectures for the Logistics & Supply Chain industry, designing and building end-to-end automated logistics platform from scratch using No-Code tools & API integrations

Technical Director of Operations & Maintenance Strategy

Vital a.d.
Managed operational workflows for a 70+ person unit, designing systems that ensured 100% shift coverage and business continuity, engineered tracking system reducing changeover downtime by 55%

Production Process Consultant

Furni Interiors
Successfully managed virtual teams and projects across 27 countries, transitioned manual administrative processes into automated digital workflows, engineered digital infrastructure to scale virtual event attendance by 300%

Production Manager & Cost Controller

INKO
Orchestrated dual-function role bridging factory-floor operations and corporate financial reporting, slashed Operating Expenses by 15% through cross-functional data model development, led cultural shift implementing Standardized Work and Root Cause Analysis

Senior Project Consultant | Remote Operations Lead

INAT Centre
Managed complex, cross-border projects and virtual teams, established protocols for digital collaboration, engineered digital infrastructure scaling virtual event attendance by 300%, orchestrated operations across 27 countries

Portfolio

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