Azure Integration Architect | API Management, Service Bus, Logic Apps, .NET | AI-ready APIs (MCP)

Integration architecture for a large-scale digital transformation, moving a textile-rental business from legacy on-premise systems to a cloud-native Dynamics 365 CE/FO landscape. I joined to review the interface designs and became their primary author, running the business workshops and designing the interfaces functionally and technically end to end.

- Architected the Azure integration platform on API Management, Logic Apps Standard and Service Bus, decoupling Dynamics 365 from a laundry-operations system and the customer portal.

- Designed the canonical publish-subscribe pattern adopted across the programme: a D365 plugin publishes to a Service Bus topic, an Azure Function consumes it and calls the target system's REST API, with automatic retry before a failure is written back to the source.

- Designed a Pricing API over an Azure SQL price hub, secured with Entra ID bearer tokens, distributing consistent pricing across D365 F&O and downstream systems.

- Automated the creation of interface design documents from a knowledge repository I built, cutting business approval time from weeks to about one week.

Joined a B2B self-service portal project in its early stages, with mockups only and no integration strategy, and grew from developer to Scrum Master to solution architect.

- Built the integration platform connecting more than ten systems, including Siebel CRM, SAP via OData, WSO2 Identity Manager and internal Azure services, using a Backend for Frontend pattern with Node.js and C# .NET Core APIs.

- Secured all endpoints with OAuth 2.0 and opened the platform to external partners through partner APIs with OAuth 2.0 client management.

- Scaled the platform to over 1,000 daily users with automated move-in and move-out requests and online contract signing, cutting call-centre volume by 50%.

- Set up Azure DevOps CI/CD and Infrastructure as Code (Bicep, Terraform) for zero-downtime releases of App Services, API Management, Cosmos DB and Azure Functions.

Improved the Siebel CRM application and built new functionality for selling smart thermostats to B2C customers. Designed the architecture as Subject Matter Expert in Siebel Order Management, pricing and promotions, integrated with SAP, built the SSIS pipelines loading data into Siebel, and mentored junior developers.