Administrative Assistant
llorin; SMAT vogue collection
Keywords
Administrative Operations
Servicio al Cliente
Data Entry
Email Management
General Administrative Support
Streamline
Customer Support
Executive Assistance
IT Customer Service
Skills
As a seasoned virtual assistant with 5 years of experience supporting clients in various industries, I specialize in email management and Administrative support. I am passionate about helping clients streamline their operations, maximize efficiency, and achieve their business goals. With strong communication skills, attention to detail, and a proactive approach to problem-solving, I am committed to delivering exceptional service and exceeding client expectations.
Project history
06/2022
-
12/2023
* Maintained files and filing, keeping sensitive information confidential.
* CRM Software * Answered phone calls, responded to customer requests in a timely manner.
* Records Management Systems * Provided administrative support to management staff, including scheduling
meetings and appointments, preparing agendas, and maintaining records.
* Customer Service
* CRM Software * Answered phone calls, responded to customer requests in a timely manner.
* Records Management Systems * Provided administrative support to management staff, including scheduling
meetings and appointments, preparing agendas, and maintaining records.
* Customer Service
07/2020
-
04/2022
Data Entry Clerk
Aishat Memorial Hospital
* Data Entry Documentation * Maintained database by entering new and updated customer and account
* Mail Management information.
* Updated existing databases with new entries on a regular basis.
* Data Management
* Provided administrative support to other departments as needed.
* Technical Support * Utilized Microsoft Office Suite for various tasks related to data entry work.
* Typing Proficiency
* Mail Management information.
* Updated existing databases with new entries on a regular basis.
* Data Management
* Provided administrative support to other departments as needed.
* Technical Support * Utilized Microsoft Office Suite for various tasks related to data entry work.
* Typing Proficiency
01/2018
-
02/2020
Administrative Support
SBS shall Grow Enterprises
* Time Management
* Handled customer complaints and inquiries in a courteous and efficient manner.
* Recordkeeping
* Provided exceptional customer service to ensure customer satisfaction.
* Marketing * Demonstrated excellent communication skills, both verbal and written, in order
to effectively interact with customers.
LANGUAGES * Resolved customer complaints promptly and efficiently.
* Handled customer complaints and inquiries in a courteous and efficient manner.
* Recordkeeping
* Provided exceptional customer service to ensure customer satisfaction.
* Marketing * Demonstrated excellent communication skills, both verbal and written, in order
to effectively interact with customers.
LANGUAGES * Resolved customer complaints promptly and efficiently.
Certifications
Local Availability
Only available for remote work
