Student Counselor and Student Senator, QA Engineer

-Designed, developed, and executed automated test scripts using C#,
.NET, Java, Groovy, and Selenium to ensure comprehensive test
coverage and high-quality software releases.
-Continuously improved and optimized existing automation
frameworks, enhancing their scalability, maintainability, and
performance.

-Conígured and maintained Groove Jenkins scripts for jobs and
Jenkins pipelines to automate the execution of test suites, ensuring
seamless integration with the CI/CD process.
-Utilized Docker for deploying and managing testing environments,
ensuring consistency and reliability across diìerent stages of
development and testing.

-Provided írst-line support for end-users using Service Now to
manage and track incidents
-Managed user accounts, security groups, and organizational units
within Microsoft Active Directory (AD), ensuring accurate access
controls and permissions
-Conígured and maintained Azure AD services, including single signon
(SSO) and multi-factor authentication (MFA) setups

-Constantly consulted with students and professors to improve the
educational process and procedures
-Periodical meetings with Faculty and University Counsel related to
student issues, improvements, scolarships
-Represented my colleagues whenever it was needed in education
related matters