09/06/2022 updated

BN
100 % available

SAP SD Associate Consultant, SAP SD Associate Consultant, Key team member

Pune, India
India
Pune, India
India

Profile attachments

CV - Bhavna Nair

Acceptance TestingUnit TestingCustomer Relationship ManagementPerseveranceFunctional DesignRegression TestingSAP ApplicationsSAP SD
Shipping Point determination, unit testing, regression testing, SAP, functional specifications, UAT, SAP SD, CRM

Languages

EnglishGood

Project history

SAP SD Associate Consultant

Siemens
Roles & Responsibilities: Working as a Key team member

* Post implementation support; maintenance of the project.
* Providing production support and solving tickets in areas of SD Configurations etc.
* Gathering business requirements and doing feasibility analysis.
* Analyzing the impact of changes to be taken place.
* Interacting with business for User Acceptance Testing (UAT).
* Providing day-today operational and process support to users.
* Working on enhancements
* Working on output type
* Solving support and change management request raised by end users

SAP ECC EXPERTISE :

* Output type configuration and interface with technical team for invoice layout
* Knowledge of setting up Organizational Structures: Sales Organization, Distribution Channel,
Division, Sales Area, Plant, Storage Location, Sales Office, Sales Group, Shipping point and
loading point.
* Extension of sales Documents by using Mass transaction.

SAP SD Associate Consultant

Atos India Pvt. Ltd.

Key team member

NSN Nokia
* Solving Incidents before lapse of SLA
* Working on Standard change tickets and feedback tickets
* Working on Demand tickets
* Preparing KT Documents.

SAP ECC EXPERTISE :

* Solving issues with service orders
* Solving issues with service notifications
* Working on serial numbers and equipment
* Working on Enhancements in the system

SAP SD Associate Consultant

Roles & Responsibilities: Rollout Project- Logistics team

* Post implementation support ; maintenance of the project.
* Providing production support and solving tickets in areas of SD and CS Configurations etc.
* Gathering business requirements and doing feasibility analysis.
* Analyzing the impact of changes to be taken place.
* Interacting with business for User Acceptance Testing (UAT).
* Providing day-today operational and process support to users.
* Providing Post Roll-out support for the new Company codes.
* Upload of Legacy Data, Creation of Masters (Customer, Vendor ) using LSMW
* Solving support and change management request raised by end users.
* Resolve client issues by interacting with users.

SAP ECC EXPERTISE :
* Configuration & extension of Material master data and Customer data.
* Configuration & extension of vendor Master data by using LSMWs.
* Assigning customers to customer hierarchy via LSMW.
* Output type configuration and interface with NDC team for invoice layout
* Knowledge of setting up Organizational Structures: Sales Organization, Distribution Channel,
Division, Sales Area, Plant, Storage Location, Sales Office, Sales Group, Shipping point and
loading point.
* Extension of partner functions by using Mass transaction.
* Pre-analysis, manual configuration and post checkup(automation run) of NIAB calls for
Rollout projects.

Associate IT Consultant

Fujitsu Consulting India Pvt. Ltd
Roles & Responsibilities: Working as a Key team member

* Worked as a Shadow for Idemitsu project in Noida.
* Arranged and conducted interviews with Balaji Shetty (Plant Head, Oxyrich) and Ravi More
(Owner of Neel Techno) for a mock project on bottling plants in Pune.
* Additions: Accomplished cross -configuration on various subjects: I.E Below.
* Inter and intracompany stock transfer as well as inter-company billing.
* Worked on an implementation project as a tester.
* Credit Management.
* Third Party Sales

Marketing Manager & Partner

Pride Inn Associates(PIASSO)
Roles & Responsibilities: Working as a manager in real estate

* Responsible for the Marketing division
* Marketing (Corporate, individual and online)
* Customer service
* Customer Retention
* Hospitality management

Customer Service Advisor

4G, Talk-times, JP Boden
Roles & Responsibilities: Working as a Advisor in Mobil Phone, retail in Surrey UK

* Inbound Customer services
* Placing customer orders
* Client retention
* Handling customer complaints
* Worked at the Front end of their CRM software

Senior Customer Service Executive

Optimos (Orient Relationship Services Pvt. Ltd)
Roles & Responsibilities: Working as an Executive in Pune

* Calling up Major Corporations for events held by the organization (per ticket cost five to
ten thousand dollars).
* Prospective clients were MD's and CEO's or Directors of Major corporations. Selling
sponsorships and events
* Customer retention and membership renewal

Territory Sales Leader

American Express Bank Ltd
Roles & Responsibilities: Working as a Leader in Credit cards department in Pune

* Cold calling
* Selling to corporate' and retail clients
* Direct marketing of charge cards and credit cards
* Lead generation

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