06/21/2026 updated

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100 % available

Certified Customer Success Manager, Account Manager, Customer Support, Customer Retention

Lagos, USA
Only remote
B.sc marketing
Lagos, USA
Only remote
B.sc marketing

About me

Certified customer success manager specialized in account management and customer relationship management.

Artificial IntelligenceCustomer Relationship ManagementCustomer Data ManagementCustomer SupportAccount Management
I’m a dedicated and detail-oriented professional with over 5 years of experience in customer relationships, account management and sales. I help businesses build lasting customer relationships, manage data efficiently, and boost productivity through reliable support. With a strong background in both customer-facing and back-office roles, I bring excellent communication skills, strong organisational ability, and a problem-solving mindset to every task. Whether it's handling customer inquiries, managing CRM systems, processing accurate data, or assisting with administrative tasks, I always aim to deliver high-quality results. If you're looking for someone reliable, proactive, and committed to supporting your business goals, let’s connect!

Experience

Professional experience0 - 5 years
Freelancer since2024

Languages

EnglishFluent

Project history

Key Account manager

Beta Glass

Other

50-250 team member

Attending to customer enquiry 
Managing existing customers' account
Developing new business 
Following with team members for timely dispatch of customers order

Certificates

Certificate of participation

ALXAFRICA

2024


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