11/12/2025 updated
100 % available
Customer Service, Virtual Assistant, Microsoft Office, and dispute resolution.
muscle shoals, USA
Only remote
associatesAbout me
I have been working in business office setting dealing with customers for over 25 years. Working with the public is something I thoroughly enjoy. I strive to give the best service possible to customers.
Customer Relationship ManagementServicio al ClienteConflict ResolutionData EntryPhone SupportTypingSchedulingAdministrative OperationsCustomer Support
Dedicated and highly skilled Customer Service and Virtual Assistant professional with over 25 years of experience in delivering exceptional client support, administrative coordination, and problem resolution. Known for excellent communication accuracy, and professionalism. Proficient in Microsoft Office, typing, and dispute resolution, and written correspondence. Trusted by clients to handle tasks efficiently, maintain confidentially, and create organized systems that improve workflow.
Core Skills
Customer Service and Client Relations
Virtual Assistance and Administrative Support
Microsoft Office (Word, Excel, Power Point, Outlook)
Typing and Data Entry (high accuracy and speed)
Phone Support and Email Communication
Problem Solving and Dispute Resolution
Scheduling, Reports, and Documentation
Experience
Professional experience10+ years
Freelancer since2018
Languages
EnglishNative speaker
Project history
Manage client communications, scheduling, and documentation with professionalism and discretion.
Provide administrative support, email correspondence.
Compose written correspondence, and business documents.
Deliver consistent, high quality customer care and maintain positive client relationships.