06/17/2025 updated

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100 % available

IT Support Specialist with Customer Service Experience

Bacolod City, Philippines
Only remote
Bachelor of Science in Information Technology
Bacolod City, Philippines
Only remote
Bachelor of Science in Information Technology

Amadeus CRSTechnical SupportServicio al ClienteWeb DesignAdministrative OperationsMicrosoft TeamsComputer Architecture
Microsoft Office Applications
Knowledgeable in Microsoft Office Application, MS Teams, Outlook, Excel, and other related software.

Technical Support
Network and Computer Troubleshooting skills with basic administration capabilities.

Customer Service
English Communication skills with ability to handle customer queries and provide required support.

GDS Systems
GDS trained in Amadeus and Farelogix for travel booking systems.

Travel Support
Hotel, Rental Car, & Flight Assistant experience with email and chat support capabilities.

Web Design
Educational background in Web Design as part of IT degree specialization.

Stress Management
Ability to handle stress in fast-paced work environments.
 

Experience

Professional experience5 - 10 years
Freelancer since2025

Languages

EnglishFluent

Project history

MIT (Desktop Support Role)

CENECO
Provided desktop support services as part of the OJT program.

RDU-clerk

Savemore Bacolod East Sanford Marketing Corporation
Worked as RDU-clerk handling retail data operations.

Technical Support

Panasiatic Solutions
Provided technical support services to clients.

Customer Service Representative

Teleperformance
Handled Flight Support, Email Support, and Chat Support for customers.

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