07/22/2025 updated
100 % available
IT Officer with expertise in system maintenance and technical support
Accra, Ghana Bachelor of Science in Information Technology
Technical SupportComputer SecurityMaintenanceProject ManagementNetwork ConnectionsNetwork AdministrationSocial MediaSoftware EngineeringWorkstationsUser AssistanceWebsite ManagementSoftware TroubleshootingSystem AdministrationOperational Systems
IT Troubleshooting
Strong knowledge of software troubleshooting and remedy techniques for diagnosing and resolving hardware and software issues.
System Administration
Proficiency in operating systems such as Windows, including installation and configuration of systems and workstations.
Network Management
Familiarity with LAN setup and troubleshooting, assisting with network connectivity issues and maintaining IT infrastructure.
Project Management
Experience in managing IT projects and coordinating technical implementations.
Cybersecurity
Knowledge in virus and malware removal with additional training in cybersecurity fundamentals.
Technical Support
Expertise in providing end-user support, resolving technical issues, and maintaining equipment records.
Website Management
Skills in managing and updating websites and handling social media platforms for organizations.
Strong knowledge of software troubleshooting and remedy techniques for diagnosing and resolving hardware and software issues.
System Administration
Proficiency in operating systems such as Windows, including installation and configuration of systems and workstations.
Network Management
Familiarity with LAN setup and troubleshooting, assisting with network connectivity issues and maintaining IT infrastructure.
Project Management
Experience in managing IT projects and coordinating technical implementations.
Cybersecurity
Knowledge in virus and malware removal with additional training in cybersecurity fundamentals.
Technical Support
Expertise in providing end-user support, resolving technical issues, and maintaining equipment records.
Website Management
Skills in managing and updating websites and handling social media platforms for organizations.
Languages
EnglishNative speaker
Project history
Set up workstations with computers and peripheral devices, perform troubleshooting, virus removal, system installation and configuration, and assist with network connectivity issues.
Perform system checks, assist digital communication officer with training/workshops, manage website updates, and handle social media platforms.
Educated callers on COVID-19 safety measures, provided clarification on government policies, recorded citizen concerns, and drafted call scripts.