Client Support Specialist, Client Support Specialist, Client Support/ Webmaster / Computer Technicia

Tirecheck s.r.o, Prague (Czechia)

Provide Technicall Support for Portugal, Brasil, Spain, and North América

* Provide Remote Support
* Testing new solutions, both software and hardware
* Provide Call Support and Guidance
* Follow Up and Feedback
* Data insertion
* Application Tester and Develop

Sole proprietorships. (Portugal)

Webmaster, designing and projecting websites, eCommerce, Social Media Managing. Online
Marketing.


* Worked with companies on an individual level in outsourcing, as well as IT technician Serviçe
Provider.


* Help desk, phone and online support to clients.


* Supporting and preparing companies for the change of VAT and the Mandatory Certificação of
diverse management software, mainly Primavera and Sage Retail.


* Configuration and Programming Networks and Servers.


* Sales and Marketing hardware and software.

Era Portugal - Arcos de Valdevez / Ponte da Barca, Arcos de Valdevez (Portugall)


* Raising real estate buyers and sellers, customer tracking, give support to buyers and sellers with all
the sales bureaucracy and paperwork.

Portugal Telecom
Viana do Castelo, Viana do Castelo

Recruited by Portugal Telecom for survey and customer management, implementing of the MEO
service in Viana does Castelo areas and surroundings.


* Head of a team of door-to-door.


* Responsible by raising and presentation of the project to the competent authorities for Internet
services and collective TV-

* Worked with companies on an individual level as well as providing services to other
companies. More specifically supporting and preparing companies for the change of VAT and the
Mandatory Certification of diverse management software, mainly Primavera and Sage

Inforidas Lda
Codesseda Resende, 4940-625 Paredes de Coura (Portugal)


* Disclosure of products market within the area of biometrics, through the presentation and
demonstration in client.Responsible for sales and technical monitoring of implementation.

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Bruno Gomes e Paulo Gomes
Rua Dr Teixeira Queiros 224, 4970-644 Arcos de Valdevez (Portugal)


* Support at the level of public relations, budget and presentation to the target customer as well as
direct contact with customers.

Inforvez Lda
R Doutor Félix A Pereira CC Nortevez lj 20, 4970-456 Arcos de Valdevez (Portugal)

Services in Inforvez, Lda Wireless Project.


* Implementation of wireless systems geared to Internet solutions, including assembly, analysis.


* Implementation of Mikrotik systems, billing and customer support.

Business or sector Software, Hardware and Services

Portugal Telecom, S.A
Av. da Liberdade, Av. da Liberdade 4710-000 (Portugal)

Services at Portugal Telecom in the city of Braga in a project of replacing the company IT hardware
(Computers) in the same city.


* Replacing the company machines (computers) keeping the structure either at sofware level , as
well as peripherals, using "ghosts" and Norton migration software.

Ideianet Lda
Rua Gonçalo Sampaio 401, 1º - E, 4150-368 Porto (Portugal)

Employee in Ideianet Computer Company Ltd., which is integrated in a large prestigious firm (Garland
Laidley), in which accumulates charge of functions of IT Manager, Network Administrator, Hardware
Technician, Software and Communications. being responsible for Server Maintenance (Proxy,http,
and Webmail) and worstations with Microsoft and Unix environments.
Maintenance and administration of the entire computer network which also includes Oracle and
Informix database.


Functions:
* Maintenance of a network of 103 workstations, 3 Servers, Windows Server, IBM RS6000 1 (AIX), 1
Exchange Server, Proxy Server 1, 3 Linux servesr;


* Updating and maintenance of multiple network applications ; Databases Oracle and Informix;
Switchboards;


* Responsible for all local IT sector and equipment (Print-Servers, Printers, Faxes; Router;
Switchers, cabling)

Business or sector Information and communication

Digibarca Lda
Rua Dr. Francisco Sá Carneiro, 4980-633 Ponte da Barca (Portugal)

Computer Technician in Digibarca, Office and computer equipment.



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* Dealing with installation and Network maintenance of Microsoft and Unix environmenst, as well as
the Implementation and Maintenance.


* Management of applications such as Eticadata, Escripóvoa,


* Installation and Maintenance of Networks


* (Servers, post, printserver's, proxy server);


* Repair and Assembly Hardware (PCs, printers, monitors, etc.);