08/12/2026 updated

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Business Analyst / ERP-Consultant | SAP Ariba | Source-to-Pay | Procurement Transformation

Malmö, Sweden
Worldwide
MSc - Social Media & Web Technologies, Linnaeus University (2015-2018)
Malmö, Sweden
Worldwide
MSc - Social Media & Web Technologies, Linnaeus University (2015-2018)

Profile attachments

Nellie_-ERP-Procurement_2026.docx

About me

Experienced business transformation consultant with expertise in ERP, SAP Ariba, procurement and project coordination. Analytical, curious and relationship-driven, with a talent for solving complex problems, building trust and turning ideas into action.

SAP S/4HANAAtlassian ConfluenceAtlassian JiraSAP AribaCoupa Procurement
Business Transformation & Global ERP Rollouts
Extensive experience supporting large-scale business transformation and ERP implementation programs in international organizations. Coordinated business readiness, process alignment, stakeholder engagement, UAT, migration, cutover and go-live across multiple countries and business functions.
SAP Ariba & ERP Implementation
Strong experience implementing and rolling out SAP Ariba solutions, including SLP (Supplier Lifecycle and Performance) and CLM (Contract Lifecycle Management). Supported implementation, supplier migration, testing, cutover and go-live within global procurement environments.
Source-to-Pay (S2P), Source-to-Contract (S2C) & Procurement Transformation
Strong knowledge of S2P, S2C and P2P processes, including process design, standardization and implementation. Supported global procurement transformation, digital procurement solutions, contract compliance, pricing governance and operational readiness for automated procurement and invoicing.
Business Analysis & Requirements Management
Experienced in translating business needs into structured requirements and implementation activities. Conducted process and GAP analyses, facilitated workshops, defined and validated requirements, and coordinated delivery between business and technical teams.
Global Rollout, UAT & Go-live
Coordinated international rollout and implementation readiness, including UAT, supplier migration, cutover, deployment and stabilization. Worked across business, IT and local organizations to resolve issues and ensure alignment with global processes.
Supplier Master Data & Governance
Experience in supplier master data governance, migration and consolidation across multiple systems. Supported the migration of 700+ suppliers into SAP master data environments while ensuring data quality, transparency and consistency.
Contract Compliance & Pricing Governance
Conducted GAP analyses across pricing structures, contracts and procurement compliance. Supported governance and traceability for 900+ contracts, including approval workflows, documentation and digital signatures.
Stakeholder & Cross-functional Coordination
Extensive experience working across Procurement, Supply Chain, Logistics, Finance, IT, SAP Development and supplier organizations in multinational environments. Facilitated workshops and acted as a bridge between business and technical teams.
Process Standardization & Agile Delivery
Standardized procurement processes, requirements and documentation across global organizations. Developed user guides and implementation materials and coordinated agile delivery, backlog and requirements management using Jira and Scrum.

Tools & Expertise
SAP Ariba (SLP, CLM) • SAP S/4HANA • Coupa CSO • Jira • Confluence • S2P/S2C/P2P • Business Analysis • GAP Analysis • UAT • Cutover • Go-live • Agile/Scrum

Experience

Professional experience5 - 10 years
Freelancer since2021

Languages

EnglishFluentPortugueseFluent

Project history

Service Agent – Customer Operations

SAS Ground Handling
Work in a time-critical airport environment where operational quality, accurate information and effective collaboration directly influence the passenger experience.

Responsibilities
  • Deliver frontline support across check-in, transfer services, self-service and border-related passenger processes.
  • Coordinate with internal teams, handling partners and other airport functions to resolve operational issues.
  • Manage service disruptions and escalations while maintaining clear communication and customer confidence.
  • Identify recurring pain points and contribute to improvements in customer flows and operational handovers.
  • Currently support improved collaboration between SAS, baggage partners and cruise operators regarding delayed baggage.
Contribution
  • Developed strong operational understanding of service delivery under pressure.
  • Strengthened cross-functional communication around complex passenger cases.
  • Contributed frontline insight to improvement initiatives affecting customer experience and operational efficiency.

Scrum Master - Procure Materials & Services

INTER Supply Chain AG

Goods & Retail

500-1000 team member

Supported a global procurement transformation initiative focused on improving order, invoice, and transaction flows across supply chain and sourcing operations.
  • Coordinated agile delivery for a cross-functional team within procurement, supply chain, logistics, finance, and SAP development
  • Standardized requirements management and procurement-related documentation processes in Jira
  • Supported SAP integration initiatives and procurement-related data flows
  • Facilitated workshops and collaboration forums across sourcing, finance, and IT stakeholders
  • Conducted AS-IS analysis and supported process governance and operational improvements
Results
  • Improved collaboration and communication across sourcing, finance, and technical teams
  • Increased transparency, traceability, and governance in procurement-related processes
  • Strengthened onboarding and documentation standards for procurement operations

Senior Business Analyst / Rollout Lead

INGKA Group

Goods & Retail

500-1000 team member

Supported a global transformation initiative implementing new P2P standards, sourcing processes, and SAP Ariba solutions across multiple countries and suppliers.
  • Led rollout activities as Country Single Point of Contact (SPOC), coordinating sourcing, finance, IT, and supplier stakeholders
  • Supported supplier onboarding, SAP Ariba go-live, cutover, and migration activities
  • Conducted gap analysis of pricing structures, contracts, and sourcing-related compliance deviations
  • Secured operational readiness for touchless invoice and procurement processes
  • Coordinated UAT, supplier migration, and sourcing process implementation activities
Results
  • Successfully migrated 700+ suppliers into SAP MDG environments
  • Improved supplier data governance and sourcing process standardization
  • Increased contract compliance and cost transparency through pricing governance
  • Strengthened PO accuracy and sourcing compliance across markets

Business Analyst - Source to Contract / Supplier Governance

INGKA Group

Goods & Retail

500-1000 team member

Worked within a global sourcing transformation program focused on standardizing Source-to-Contract processes and improving supplier governance ahead of SAP Ariba implementation.
  • Led supplier master data governance and supplier data consolidation across 28 countries
  • Conducted GAP analysis of sourcing and contract compliance against global procurement standards
  • Supported implementation of SAP Ariba SLP (Supplier Lifecycle and Performance) & CLM (Contract Lifecycle Management) processes
  • Facilitated sourcing workshops, training sessions, and process adoption activities in SAP Ariba
  • Developed user guides, sourcing documentation, and implementation support material
Results
  • Consolidated supplier and contract data from multiple systems into SAP Ariba MDG
  • Improved sourcing process standardization and implementation readiness globally
  • Secured traceability and governance of 900+ contracts, including approval flows and digital signatures
  • Increased visibility of supplier, contract, and pricing data across sourcing organizations

Product Picture Coordinator

IKEA Inter Group

Goods & Retail

500-1000 team member

Coordinated operational workflows and stakeholder collaboration within digital production and ordering processes.
  • Facilitated workshops and stakeholder alignment sessions
  • Improved communication, SLA processes, and operational planning
  • Developed production standards, workflows, and quality assurance processes
Results
  • Improved efficiency, collaboration, and operational structure across teams

Customer Success & Knowledge Coordinator

Hoodin AB
Joined a growing SaaS company without an established structure for Customer Success, customer support or knowledge management.

Responsibilities
  • Established structured processes for customer support and case handling.
  • Managed support cases in Zendesk and ensured timely, clear communication with customers and end users.
  • Developed a digital knowledge base with user guides, support articles and FAQs.
  • Analyzed recurring cases and introduced routines to improve support efficiency.
  • Coordinated collaboration between sales, development and marketing.
  • Gathered customer feedback and translated it into product, process and documentation improvements.
Results
  • Created more consistent and scalable support processes.
  • Improved customer self-service and access to reliable information.
  • Strengthened knowledge sharing between customer-facing and technical teams.
  • Reduced dependence on ad hoc support through clearer routines and documentation.

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