12/12/2025 updated

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Business Analyst with Customer Service Experience

Bangalore, India
Only remote
B.COM(H)
Bangalore, India
Only remote
B.COM(H)

Profile attachments

Sitesh Resume.pdf

Customer Relationship ManagementBusiness ProcessesServicio al ClientePublic RelationsProject ManagementResource AllocationCustomer SupportTeam Management
Resource Assignment Analysis
Analytical expertise in resource allocation and assignment processes with 2.7 years of professional experience

Customer Service Management
Customer support and service representative skills developed through multiple roles in technology companies

Microsoft Office Suite
Proficiency in MS Office applications for business operations and documentation

Problem-Solving
Creative problem-solving abilities applied in organizational contexts for mutual growth and success

Leadership Skills
Leadership experience gained through various positions including Vice President and Director roles in organizations

Project Management
Project coordination and management skills demonstrated through volunteer work and organizational activities

Public Relations
Public relation management experience as Director of Public Relations in professional organizations

Languages

EnglishFluent

Project history

Analyst in Resource Assignment Cell

HCL Technologies
2.7 years experience as Analyst in Resource Assignment Cell

Customer Service Representative

HCL Technologies
6 months experience as Customer Service Representative

Customer Support

Tech Mahindra
7 months experience in customer support

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