03/13/2026 updated
100 % available
Business Information Technology Graduate - IT Support & Web Development Specialist
Nairobi, Kenya
Worldwide
Bachelor of Business Information Technology (BBIT)About me
Detail-oriented BBIT graduate with expertise in IT support, web app development, and office administration. Skilled in system management, customer service, and data handling, delivering reliable technical and business solutions efficiently.
Controles de AccesoAccountingTechnical SupportBusiness AdministrationBusiness InformaticsBusiness SystemsSales Till OperationComputer SecurityData EntryData QualityWeb DevelopmentRecords ManagementSalesMedical Case ManagementNetwork Configuration and Change Management
Web Application Development
Design and development of web-based systems for small businesses and community organizations including business management systems, sales tracking, church systems, and member portals
Technical Support & System Management
Computer hardware and software support, system installation, configuration, troubleshooting, and providing first-level technical support for connectivity problems
Database Management & Data Processing
Database management and data entry, case management systems support, data handling across corporate environments, and maintaining data accuracy
Network Configuration
Network and internet configuration, user account management and access control
Microsoft Office Suite
Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
Email Management
Email setup and management, assisted clients with email configuration
Cybersecurity Practices
Basic cybersecurity practices and system security management
Business Systems Development
Business systems development and support, customizing systems to meet client operational needs
Office Administration
Office administration and clerical support, records management and filing, cash handling and basic accounting
Design and development of web-based systems for small businesses and community organizations including business management systems, sales tracking, church systems, and member portals
Technical Support & System Management
Computer hardware and software support, system installation, configuration, troubleshooting, and providing first-level technical support for connectivity problems
Database Management & Data Processing
Database management and data entry, case management systems support, data handling across corporate environments, and maintaining data accuracy
Network Configuration
Network and internet configuration, user account management and access control
Microsoft Office Suite
Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
Email Management
Email setup and management, assisted clients with email configuration
Cybersecurity Practices
Basic cybersecurity practices and system security management
Business Systems Development
Business systems development and support, customizing systems to meet client operational needs
Office Administration
Office administration and clerical support, records management and filing, cash handling and basic accounting
Languages
EnglishFluent
Project history
Design and develop web-based systems for small businesses and community organizations. Build business management systems including sales tracking, church systems, and member portals. Customize systems to meet client operational needs and provide ongoing support and system improvements.
Provided full cyber services including printing, scanning, photocopying, and online applications. Assisted clients with email setup, CV writing, form submissions, and document processing. Offered technical support and basic troubleshooting for computers and printers. Managed daily cash transactions and sales records while maintaining customer data privacy and service quality.
Handled customer inquiries on internet services, billing, and account issues. Provided first-level technical support for connectivity problems. Assisted with service requests including installations and upgrades. Managed customer complaints and ensured timely resolution. Updated customer records and followed up on service satisfaction.
Certificates
cyber ops
cisco2022