11/08/2025 updated

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40 % partially available

Business Management Professional with Customer Service Excellence

morinda, India
Only remote
Diploma of Business Management
morinda, India
Only remote
Diploma of Business Management

Profile attachments

RESUME AASTHA KAPOOR UPDATED.pdf

Software ApplicationsTeachingBusiness AdministrationBusiness ConceptsSales Till OperationServicio al ClienteHuman ResourcesVenta al por MenorStreamlineAdministrative OperationsTeam ManagementTechnical AcumenPayroll Management
Customer Service Excellence
Proven ability to provide exceptional service and build positive relationships with customers across various roles including retail, HR coordination, and customer service executive positions

Business Management
Comprehensive knowledge of fundamental business concepts and management skills with practical application in various business and management roles

Leadership and Team Management
Experience in performing leadership duties, staff motivation, task assignment, and ensuring smooth operations in supervisory roles

HR Administration
Maintaining personnel records, creating handbooks, developing employee orientation programs, and processing payroll for company employees

Communication Skills
Strong verbal and written communication skills ensuring effective interaction with team members and clients

Computer Applications
Technical knowledge from diploma in computer applications with focus on various software and applications

Administrative Duties
Experience in opening and closing procedures, cash handling, and streamlining processes to ensure smooth operations

Online Education and Tutoring
Providing private online tuitions to students across India, teaching subjects up to 10th standard and advanced English

Languages

EnglishNative speaker

Project history

Supervisor

The Shoe Co.
Perform leadership, communication, and administrative duties to ensure store runs smoothly, staff are productive and motivated, complete opening and closing duties, assign tasks to associates, provide exceptional customer service, and handle cash operations

Retail Sales Associate

Best Buy- Prince George B.C
Provided exceptional customer service by assisting customers with product inquiries, recommendations, and purchases. Maintained deep knowledge of electronic products to effectively address customer needs and concerns. Collaborated with team members to achieve sales targets

HR COORDINATOR

The Genius Squad- Mohali
Maintaining personnel records, creating and updating handbooks, developing employee orientation programs, managing payments and processing payroll for company employees, answering questions and concerns, communicating with customers, and streamlining HR processes

CUSTOMER SERVICE EXECUTIVE

Soft Elevation Pvt. Ltd– Mohali
According to client requirements, set their reservations to commute for non-emergency reasons and provide healthcare services

PRIVATE ONLINE TUTOR

Providing private online tuitions to students all over India, helping them with their queries online, teaching all subjects till 10th Standard and English language advanced level

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