11/12/2026 updated

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Business Process Architect | Senior Business Analyst | Business-IT Alignment

Legnica, Poland
Germany +9
info: Germany, Austria, Switzerland, Belgium, Denmark, Finland, Norway, Poland, Sweden, Azerbaijan
Postgraduate Studies in Business Analysis, Wroclaw University of Economics
Legnica, Poland
Germany +9
info: Germany, Austria, Switzerland, Belgium, Denmark, Finland, Norway, Poland, Sweden, Azerbaijan
Postgraduate Studies in Business Analysis, Wroclaw University of Economics

Profile attachments

CV_Urszula_Tokarska_Business_Analyst.pdf

About me

Business Process Architect and Senior Business Analyst with 15+ years of experience in E2E process design, business architecture and transformation. I translate business needs into process models, functional requirements and operating models, aligning stakeholders, governance and technology

Business Process Architecture & End-to-End Design
Designing end-to-end process architectures, defining process hierarchies, cross-functional dependencies, interfaces and future-state workflows to support business transformation and operational alignment. Expertise in SAP Signavio, ARIS and BPMN 2.0 for process modelling and documentation.

Business Process Analysis & Standardisation
Analysing AS-IS processes and designing TO-BE workflows, identifying process variations, business rules, decision points, controls and exception handling to support standardisation and process improvement. Application of Lean, DMAIC and root-cause analysis methods.

Business Requirements & Technology Alignment
Translating business needs into functional requirements, process designs, business rules and data dependencies; aligning business processes with supporting systems and technology capabilities including D365, CLM, Fairmarkit and Keelvar to enable solution design and implementation.

Operating Models & Cross-Functional Design
Defining process roles, responsibilities, decision rights and cross-functional interfaces; assessing how proposed changes affect related processes, controls, information flows and supporting systems.

Process Governance, Controls & Performance
Establishing process ownership, governance frameworks, documentation standards and controlled change processes; defining KPIs and performance measures to support consistent execution and continuous improvement.

Stakeholder Workshops & Change Adoption
Facilitating cross-functional workshops to align stakeholders on future processes, requirements and responsibilities; supporting implementation through process-owner coaching, training and adoption of common standards.

ERP & Procurement Technologies
Hands-on experience with D365 F&O, SAP ERP (operational user experience), CLM, Fairmarkit and Keelvar; translating business requirements into process and system alignment across procurement and sourcing workflows.

Process Improvement & Performance Measurement
Application of Lean, DMAIC and root-cause analysis methods; KPI/PPI definition and process performance measurement to support management reviews and improvement prioritisation.

Strategic Sourcing & Purchasing Management
Leading strategic sourcing, supplier negotiations and supplier-performance initiatives; managing purchasing workflows across Procurement, Finance, Legal and Operations while balancing cost, quality, delivery and operational requirements.

Experience

Professional experience0 - 5 years
Freelancer since2026

Languages

GermanBasic knowledgeEnglishFluentPolishNative speakerRussianGood

Project history

Business Process Architect - Process Innovation Lab

Accenture
Developed end-to-end process models and reference structures in SAP Signavio for client transformation initiatives. Modelled Order-to-Cash processes for an alcoholic beverages client. Proposed an end-to-end process framework for digital transformation planning. Contributed to P2P and Invoice-to-Pay transformation proposals addressing process governance and improvement opportunities.

Senior Lead - Process Excellence, Global Sourcing

KK Wind Solutions
Created and implemented Global Sourcing process architecture across Procure-to-Pay, Source-to-Contract, Supplier Master Data, Project Sourcing and Supplier Quality & Compliance. Designed and standardised indirect requisition-to-order workflows. Established BPM governance covering process ownership, decision rights and documentation standards. Translated sourcing and purchasing needs into business rules and system requirements for D365, CLM, Fairmarkit and Keelvar.

Strategic Purchasing Leader

Kelvion Machine Cooling
Improved sourcing, contracting and purchasing workflows across Procurement, Finance, Legal and Operations. Applied Lean and process-improvement methods to simplify purchasing activities and align ERP-supported workflows with business requirements. Led strategic sourcing, supplier negotiations and supplier-performance initiatives. Managed one Project Sourcing specialist.

Process Development Manager / Business Process Architect

Lufthansa Technik
Developed the end-to-end maintenance and repair process architecture for a new joint venture, connecting customer order management with service fulfilment. Deployed Lufthansa Technik's established ProX Process Management methodology in the new joint venture. Led stakeholder training and process-owner coaching. Modelled processes in ARIS and BPMN 2.0. Developed a lifecycle-based execution framework contributing to EUR 25M in measurable savings.

Purchasing Manager

Eckert A.S.
Managed four strategic and tactical purchasing specialists, setting priorities, allocating responsibilities and coordinating purchasing execution with Production, Logistics and Finance. Oversaw purchase-order execution, supplier commitments and delivery follow-up. Strengthened purchasing controls and ERP-supported workflows by clarifying requirements, approvals and documentation flows.

Certificates

Fundamental (OCEB 2)OMG Certified Expert

Object Management Group (OMG)

2026

Project Management Training

Mannaz / KK Wind Solutions

2024

Process Management – 32-hour Programme

EY Academy of Business

2019

ProX Process Architect Journey – Workshop Series

Deutsche Lufthansa AG

2018


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