11/12/2026 updated
RK
100 % available
Business Process Reengineering & Automation Analyst | Microsoft Power Platform Specialist
Nairobi, Kenya, Kenya
Only remote
Bachelor of Science in Computer TechnologyMicrosoft Power Platform
Hands-on experience with Power Apps, Power Automate, Power BI, Power Pages, and Dataverse for designing workflow automation, business applications, dashboards, and integration solutions within enterprise environments.
Business Process Reengineering & Automation
Expertise in As-Is/To-Be process analysis, process mapping, root-cause analysis, gap identification, workflow optimisation, and automation opportunity assessment, with hands-on delivery of digital solutions for banking operations.
Programming & Software Development
Proficiency in JavaScript, TypeScript, AngularJS, Node.js, NestJS, C#, and .NET Framework, with experience developing and customising loan management systems, CRM solutions, and IoT dashboards.
CRM Systems
Hands-on experience implementing and customising Microsoft Dynamics 365 Sales and Customer Engagement, including automated workflows, user access management, and integration with third-party platforms.
Backend & Databases
Experience with MySQL, Microsoft Dataverse, RabbitMQ, and Kafka for backend development, database management, and messaging between microservices.
Microsoft Azure
Experience with Azure-based architecture for system scalability, Azure Function Apps, and Azure Database Administration, supported by the Microsoft Certified: Azure Database Administrator Associate certification.
Automation Technologies
Practical experience with N8N and Power Automate for building and deploying automation workflows across enterprise systems.
Software Development & Integration
Ability to develop and customise loan management systems, CRM solutions, and IoT dashboards, including integration of Business Central with Power BI, Power Automate, and Azure services.
Technical Training & Documentation
Delivery of hands-on training across multiple technical courses including Microsoft Dynamics 365, Power Platform, Azure, and Python, as well as creation of technical tutorials and documentation for knowledge transfer.
Hands-on experience with Power Apps, Power Automate, Power BI, Power Pages, and Dataverse for designing workflow automation, business applications, dashboards, and integration solutions within enterprise environments.
Business Process Reengineering & Automation
Expertise in As-Is/To-Be process analysis, process mapping, root-cause analysis, gap identification, workflow optimisation, and automation opportunity assessment, with hands-on delivery of digital solutions for banking operations.
Programming & Software Development
Proficiency in JavaScript, TypeScript, AngularJS, Node.js, NestJS, C#, and .NET Framework, with experience developing and customising loan management systems, CRM solutions, and IoT dashboards.
CRM Systems
Hands-on experience implementing and customising Microsoft Dynamics 365 Sales and Customer Engagement, including automated workflows, user access management, and integration with third-party platforms.
Backend & Databases
Experience with MySQL, Microsoft Dataverse, RabbitMQ, and Kafka for backend development, database management, and messaging between microservices.
Microsoft Azure
Experience with Azure-based architecture for system scalability, Azure Function Apps, and Azure Database Administration, supported by the Microsoft Certified: Azure Database Administrator Associate certification.
Automation Technologies
Practical experience with N8N and Power Automate for building and deploying automation workflows across enterprise systems.
Software Development & Integration
Ability to develop and customise loan management systems, CRM solutions, and IoT dashboards, including integration of Business Central with Power BI, Power Automate, and Azure services.
Technical Training & Documentation
Delivery of hands-on training across multiple technical courses including Microsoft Dynamics 365, Power Platform, Azure, and Python, as well as creation of technical tutorials and documentation for knowledge transfer.
Languages
EnglishNative speaker
Project history
Documenting end-to-end processes across departments and designing improved to-be processes. Developing in-house solutions using Microsoft Power Apps, Power Automate, SharePoint, and Azure Function Apps. Designing and maintaining secure permission architectures including SharePoint groups and Microsoft 365 Groups. Building scalable low-code/no-code solutions to improve efficiency and reduce operational overhead.
Delivered hands-on training across multiple technical courses including Microsoft Dynamics 365, Power Platform, Azure, and Python. Implemented and customised Microsoft Dynamics 365 and Power Platform solutions for organisations. Led Business Central implementations including system configuration, user training, data migration, and post-deployment support. Integrated Business Central with Power BI, Power Automate, and Azure to improve reporting and automation.
Led the implementation and customisation of Microsoft Dynamics Sales Hub. Developed automated workflows using Power Automate for lead tracking and follow-ups. Integrated Dynamics with Outlook, SharePoint, and Power BI for data visualisation and reporting. Created custom JavaScript scripts for form automation and UI enhancements. Developed custom business processes using C# and .NET Framework. Successfully automated 80% of the sales follow-up process and deployed a functional Dynamics CRM solution for the Commercial Department.