07/16/2026 updated

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Business & Marketing Operations Specialist | CRM/ERP · Automations · Tracking · Paid Ads | German C1

Tiflis, Georgia
Worldwide
Secondary General Education
Tiflis, Georgia
Worldwide
Secondary General Education

Profile attachments

CV (EN).pdf
Arbeitszeugnis.pdf

About me

German-speaking Business & Marketing Operations specialist. I structure the operational side of a business - its processes, systems and marketing operations - turning a scattered set of tools into one traceable whole that keeps working without constant attention. Where it meets strategy, I advise.

Business MarketingGoogle AdSenseMarketingMarketing AnalyticsMarketing AutomationMarketing Information SystemsMarketing OperationsMarketing OptimizationOperationalizationWorkflowsFacebook Ads ManagerAd OperationsB2C Marketing
German-speaking (C1, Goethe-Institut) Business & Marketing Operations specialist. I structure the operational side of a business - its processes, systems and marketing operations - turning a scattered set of tools into one coherent, traceable whole that keeps working without constant attention. Where it meets strategy, I advise.

? Open to projects, long-term roles and collaborations.

In practice (selected):
– Process design, analysis & optimization — and guidance on channels, tools, platforms and implementation priorities
– Systems, integrations & automation — CRM/ERP (incl. Odoo), Zapier/Make, AI-assisted automation
– CRM & email marketing: setup, automations, segmentation, migrations, communication
– Funnels, landing pages, and the setup and running of campaigns
– Conversion tracking, UTM and source-based, multi-channel attribution
– Meta & Google Ads: setup, tracking, budgets and optimization
– Websites, technical audits & compliance: WordPress, GDPR/DSGVO, Impressum and legal-page requirements

Over four years, my work has covered CRM, marketing automation, campaign infrastructure and connected operational systems. In a remote education business, this included a Quentn-to-GoHighLevel migration during active operations, source-based attribution across ~9 channels, 300+ automated email templates and sequences, and infrastructure supporting ~2,400 webinar registrations in nine months. Recent projects include Odoo/Make-based inbound lead management, GoHighLevel and AI-assisted workflows, and website and funnel improvements. I design the systems, build them and keep them running - staying on the buildable, measurable layer: systems, processes, performance.

Experience

Professional experience0 - 5 years
Freelancer since2022

Languages

GermanFluentEnglishGoodRussianNative speakerBelarusianBasic knowledge

Project history

Business & Marketing Operations Specialist

Freelance, Tbilisi
Supporting small businesses, agencies and project teams with business and marketing operations, CRM/ERP implementation, automation, campaign infrastructure, and tool-related solutions. Designed and implemented Odoo/Make-based inbound lead management across LinkedIn Ads, Google Ads and web sources. Structured and optimized GoHighLevel and AI-assisted operational workflows, including webinar, self-assessment and lead-magnet funnels, UTM tracking and selected A/B tests. Audited and maintained WordPress/Elementor and IONOS environments, implementing feasible technical fixes and supporting GDPR/DSGVO-related website requirements.

Technical & Marketing Specialist

Holistic Health Academy, Tbilisi
Managed day-to-day marketing support and technical infrastructure for a remote German-language education business in the veterinary and digital education sector. Owned CRM administration and workflow implementation across Quentn and GoHighLevel. Implemented the technical migration from Quentn to GoHighLevel. Built and maintained landing pages, webinar registration funnels, and automated email workflows. Managed the technical setup, administration, and integration of connected platforms and operational tools. Supported the technical implementation of Google Ads and Meta Ads. Contributed to approximately 2400 webinar registrations within 9 months and 420+ online course sales.

Digital Marketing & Operations Assistant (Part-time)

Renz Coaching, Minsk
Supported a public-facing coach in media outreach, social media presence, and the setup of Kajabi for email marketing and online course sales. Researched relevant media outlets including TV, YouTube channels, podcasts, and magazines. Adapted outreach templates and handled communication with media contacts. Supported the setup and implementation of the Kajabi platform for email marketing and digital product sales. Prepared and sent emails, coordinated with platform support, and created Canva-based visuals for social media. All work was carried out in German.

Digital Marketing & Operations Assistant

Holistic Health Academy, Minsk
Provided administrative, operational, and technical support to a remote educational business in the veterinary and digital education sector, working in German. Supported German-language business correspondence and coordination. Provided technical and operational support across CRM administration (Quentn), email marketing, landing pages, and related online tools. Supported content and media operations including video editing and publishing. Assisted with the operational side of Google Ads and Facebook Ads. Edited, structured, and published video content for a 50+ part online course. Created and structured a customer help section, reducing payment-related inquiries to nearly zero.

Sales Assistant

Grafit SPB
Provided needs-based customer consultation and tailored recommendations; coordinated availability and issue resolution with warehouse and contact-centre teams. Location: St Petersburg, Russia.

Content Specialist / Sales Consultant / Sales Assistant

OZ.by
Progressed from product-data and content operations into structured customer consultation and sales. Maintained website data, supplier communication and document flows; clarified customer needs, recommended suitable options and coordinated service cases across store, warehouse and contact-centre teams. Location: Minsk, Belarus.

Storekeeper

Estel International
Supported order fulfilment and inbound/outbound warehouse operations, including onboarding support and merchandise arrangement. Location: Minsk, Belarus.

Warehouse Operator

Pan-Invest
Handled WMS-based order assembly, dispatch and returns; helped train new employees and introduced numbered storage locations and checklist notes, reducing repeated manual checks before loading. Location: Minsk, Belarus.

Crew Member

McDonald's
Worked across customer-facing and back-of-house operations in a high-volume environment, maintaining service, hygiene and operational standards under pressure. Location: Minsk, Belarus.

Certificates

German Language C1

Goethe Institut

2025


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