09/25/2025 updated

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Certified PMP Cybersecurity Program Manager with Cloud Security Expertise

San Jose, Costa Rica
Only remote
Project Management Professional (PMP)
San Jose, Costa Rica
Only remote
Project Management Professional (PMP)

Profile attachments

JR - US - CV - Senior Cybersecurity Project Manager.pdf

About me

Certified PMP with 10+ years in Networking, Cybersecurity, and Cloud (AWS, GCP, Azure). Led SOC2 Type II and improved PCI, NIST, FISMA, FedRAMP compliance. Deployed Zscaler, JupiterOne, Okta, and PAM across hybrid cloud. Skilled Cybersec. Officer and PM with Scrum, Kanban, SAFe, LeSS, SAP Activate.

Agile MethodologyAmazon Web ServicesMicrosoft AzureCloud Computing SecurityComplianceComputer SecuritySecurity ControlsData SecurityIncident ResponseIdentity ManagementPCI Data Security StandardsScrum MethodologyRole-Based Access ControlPhishingSecurity AwarenessOktaKanbanIT Security Solutions
Cybersecurity Implementation
Implementation of enterprise-level cybersecurity solutions including Zscaler, JupiterOne, Okta, and PAM within cloud environments, resulting in significant improvements in data security and compliance.

Agile Project Management
Application of Scrum, Kanban, and other agile methodologies to manage cybersecurity projects, resulting in increased sprint velocity, reduced project turnaround times, and improved stakeholder satisfaction.

Compliance Management
Achievement of SOC2 Type II certification, FedRAMP moderate authorization, and PCI compliance, enhancing organizational trust and adherence to industry standards.

Cloud Security
Expertise in securing cloud platforms including AWS, GCP, and Azure with implementation of security controls and identity management solutions.

Identity and Access Management
Migration and implementation of identity solutions such as Okta with enhanced RBAC controls, resulting in significant reduction in unauthorized access incidents.

Security Awareness Training
Orchestration of company-wide security awareness and phishing campaigns using KnowBe4, achieving 86% reduction in successful phishing attempts.

Incident Response
Development of streamlined incident response plans enabling investigation and resolution of security incidents within 15 minutes and resolution within 24 hours.

Experience

Professional experience10+ years
Freelancer since2020

Languages

GermanFluentEnglishFluentItalianBasic knowledgeDutchBasic knowledgePortugueseBasic knowledgeSpanishNative speaker

Project history

Senior Cybersecurity Program Manager

Sephora US

Internet & IT

5000-10.000 team member

  1. Lead enterprise cybersecurity programs using Jira and Agile/ScrumBan, balancing planning, metrics, and incident response.
  2. Drive deployments of DLP, FortiDeceptor, Zscaler Private Access, Akamai ACL FlexShift, and Commvault (Azure/OCI integration).
  3. Oversee identity migration from SailPoint IdentityNow to Okta and enhance RBAC controls.
  4. Coordinate cross-functional efforts with Cloud Engineering, Networking, DBE, MCP, PLE, and SRE teams.
  5. Manage ServiceNow incidents and performance metrics for alert management systems.
Tools & Frameworks: Jira · ScrumBan · ServiceNow · FortiDeceptor · Zscaler ZPA · Akamai · Commvault · SailPoint IdentityNow · Okta · RBAC · Azure Security Center · Oracle Cloud Infrastructure (OCI) · Cloudflare · GitLab CI/CD

Senior Cybersecurity Project Manager

First Factory

Internet & IT

250-500 team member

  1. Managed cybersecurity projects with Jira, Asana, and Agile, finishing 10% early and 25% under budget. Achieved SOC2 Type II, FedRAMP Moderate, and PCI compliance.
  2. Led Security Awareness Training and phishing campaigns with KnowBe4, cutting successful attempts 86% and lowering risks 30% with 70% resolution.
  3. Deployed Zscaler ZIA/ZPA, implemented JupiterOne with Intune, AWS, ManageEngine, and Azure, and secured Apple/Windows devices with Mosyle and Intune.
  4. Enforced domain policies, MFA, and SAML SSO with Okta, reducing unauthorized access 95% and boosting data security 30%.
  5. Created an incident-response plan (15-min investigation, 24-hr resolution), standardized change requests cutting time 40%, launched an access-request system raising satisfaction 80%, deployed DLP improving compliance 60%, automated vendor onboarding/offboarding cutting approval 50%, and streamlined device enrollment reducing oversight 70%.

Tools: Scrum • Kanban • Jira • Confluence • MS 365 • Teams • Slack • Visio • SOC2 • FedRAMP • PCI • AWS • Azure AD • KnowBe4 • Splunk • Mosyle • Intune • ProcessStreet • Okta • MFA • DLP • SSO SAML • OAuth2.

IT Project Manager & Scrum Master

3PillarGlobal

Internet & IT

5000-10.000 team member

  1. Implemented the Scrum framework using Jira and Confluence for a team of 10 developers, 4 QA specialists, 2 Business Analysts, and a Product Owner. Achieved a 30% increase in sprint velocity through effective agile practices and team coaching.
  2. Co-led project roadmap development, risk management, and coordinated communication for over 100 stakeholders across multiple countries. Maintained effective stakeholder engagement, with over 30 stakeholders per region, to align project goals with local and global needs.
  3. Spearheaded the implementation of DELINEA (PAM) within the cloud infrastructure as the comapny-wide PAM solution.
  4. Oversaw integration with Client's existing infrastructure, ensuring that the solution could seamlessly support critical functions like attendance tracking, inventory control, and HR forecasting across all departments.
Tools & Frameworks: Scrum • SAP Activate Methodology (LeSS) • PAM • Zoom • MS Teams • Jira • Confluence • MS 365 • EasyRetro • Agile Poker for Jira

IT Project Manager & Scrum Master

GFT Global

Internet & IT

500-1000 team member

  1. Developed tailored project roadmaps, budgets, and charters, achieving a 90% success rate and on-time delivery for all clients.
  2. Led cross-functional teams across North America, India, Costa Rica, and APAC, coordinating tasks in Jira, MS Projects and Azure DevOps, reducing project turnaround by 20%.
  3. Conducted stakeholder meetings to manage change requests and updates, maintaining high client satisfaction by addressing evolving needs promptly.
  4. Customized Guidewire features, such as automating claims for Claimfox, compliance reporting for ECS, and reducing lifecycle times by 30% for Belron.
  5. Established a streamlined change request process and facilitated agile training, resulting in a 25% reduction in project delays and 30% increase in productivity.
Tools & Frameworks: Scrum • Scaled Agile Framework (SaFe) • Zoom • MS Teams • AzureDevops • Jira • Confluence • MS 365 • EasyRetro • Planning Poker

IT Senior Business Analyst

Costa Rica Austauschservice (CAS)

Internet & IT

10-50 team member

  1. Implemented databases, CRM systems, and custom workflows, reducing manual data entry time by 40% and increasing data accessibility by 60%.
  2. Optimized the business selling process, leading to a 25% improvement in lead-to-sale conversion rate.
  3. Led sprint planning sessions, ensuring alignment with project timelines and business objectives.
  4. Gathered and documented software development requirements, facilitating clear communication between technical teams and stakeholders.
  5. Engaged with German Stakeholders through calls, emails, and in-person meetings, gathering detailed requirements and offering tailored solutions.
Tools & Frameworks: ScrumBan • MS Teams • Power BI • Trello • MS 365 • Visio

IT Business Analyst

Space Technology

Internet & IT

10-50 team member

  1. Conducted requirement-gathering sessions with stakeholders, defining core functionalities like barcode scanning, order status updates, and inventory alerts. Achieved a 95% alignment on initial requirements, reducing scope changes during development.
  2. Refined and maintained user stories, ensuring they were actionable and prioritized for agile sprints. Improved development cycle efficiency by 20% by clarifying user stories and reducing rework.
  3. Analyzed business processes to identify opportunities for automation, helping reduce manual data entry by 50%, enhancing data accuracy, and improving productivity.
  4. Managed project constraints, maintaining 100% adherence to budget and timeline, while achieving high quality standards with minimal delays.
Tools & Frameworks: Scrum • Google Suite • Jira • Confluence • MS Teams • MS 365 • Power BI • Visio


Certificates

Google Cloud Security Engineer (GCSE)

GOOGLE CLOUD & COURSERA

2022

Scrum Master Certified (SMC)

UDEMY

2022

Cisco Certified Network Associate (CCNA: 1-2-3-4)

CISCO

2022

Project Management Professional (PMP)

PROJECT MANAGEMENT INSTITUT

2021

Infraestructure & Telecommunications

CENFOTEC

2020

Applied Computer Science - Exchange Program

DEGGENDORF INSTITUTE Of TECHNOLOGY (DIT)

2018

IT Security Certificates

KnowBe4

2018


Portfolio


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