02/14/2026 updated
100 % available
Chief Operations Officer - Tech-Ops & B2B Sales - Pet & Healthcare IT
Bethulie, South Africa
Only remote
High School DiplomaComputer AnimationUser Experience (UX)Calendar ManagementData AnalysisVeterinary MedicineAutomationBusiness To BusinessHealth InformaticsCustomer Relationship ManagementBusiness Process ImprovementStrategic ManagementSoftware as a ServiceCloud ComputingDigital MarketingSales
Operations & Strategy Management
Startup operations expertise with IT strategic planning, service management, process optimization, project management, and KPI tracking capabilities
B2B Sales & Customer Relationship Management
B2B sales strategy development, outbound sales execution, appointment setting, pipeline management, and account relationship building
Technology & SaaS Platform Management
Service desk and CRM platform management, cloud IT infrastructure basics, electronic health records systems, and telemedicine workflow implementation
Data Analysis & Reporting
Excel and dashboard creation, data pipeline implementation, and analytics-driven performance improvements
Healthcare IT Specialization
Healthcare IT support, cybersecurity foundations, and network administration in medical environments
Pet Technology & Animal Welfare
Pet-tech and animal welfare IT services, veterinary team collaboration, and ethical pet adoption platform development
Creative & Digital Marketing
Creative and animation studios experience, interactive UX solutions, and digital-first client engagement
Automation & Process Optimization
SaaS workflow automation, CRM system optimization, and operational process documentation
Startup operations expertise with IT strategic planning, service management, process optimization, project management, and KPI tracking capabilities
B2B Sales & Customer Relationship Management
B2B sales strategy development, outbound sales execution, appointment setting, pipeline management, and account relationship building
Technology & SaaS Platform Management
Service desk and CRM platform management, cloud IT infrastructure basics, electronic health records systems, and telemedicine workflow implementation
Data Analysis & Reporting
Excel and dashboard creation, data pipeline implementation, and analytics-driven performance improvements
Healthcare IT Specialization
Healthcare IT support, cybersecurity foundations, and network administration in medical environments
Pet Technology & Animal Welfare
Pet-tech and animal welfare IT services, veterinary team collaboration, and ethical pet adoption platform development
Creative & Digital Marketing
Creative and animation studios experience, interactive UX solutions, and digital-first client engagement
Automation & Process Optimization
SaaS workflow automation, CRM system optimization, and operational process documentation
Languages
EnglishNative speaker
Project history
Lead day-to-day operations for an AI-powered, vet-founded pet adoption platform focused on welfare-led, breeder-verified placements. Design and optimize operational processes across product, customer journeys, and partner workflows to ensure safe, transparent adoptions.
Provide fractional, part-time, and project-based tech-ops support to startups and SMEs. Map and optimize SaaS workflows, CRMs, and support systems to improve efficiency and customer experience.
Supported go-to-market efforts for managed IT service desk solutions targeted at mid-sized and enterprise organizations. Qualified inbound and outbound opportunities, booked appointments, and nurtured B2B relationships across EMEA.