05/01/2025 updated
100 % available
Experienced Customer Service Professional with Communication and Leadership Skills
Lagos, Nigeria
Only remote
Bachelor of Arts (B.A) - English Language and Communication StudiesActive ListeningData AnalysisServicio al ClienteConflict ResolutionCustomer SatisfactionCustomer Communications ManagementPython (Programming Language)Virtual DesktopsVenta al por MenorSQL DatabasesStock ControlTime ManagementTeam ManagementTime and Activity ManagementProgramming Languages
Communication Skills
Written and verbal communication, Active Listening for effective interaction in various professional settings.
Problem-solving and Conflict Resolution
Analytical approach to resolving issues and managing conflicts in diverse work environments.
Leadership and Team Management
Abilities in guiding teams, making decisions, and fostering collaborative work environments.
Programming Languages
Knowledge of SQL, EXCEL, and PYTHON for data analysis and management tasks.
Multitasking and Time Management
Efficient handling of multiple responsibilities and optimizing productivity through effective time allocation.
Customer Service
Experience in handling customer inquiries, processing orders, and ensuring customer satisfaction in retail environments.
Inventory Management
Skills in monitoring stock levels, updating inventory records, and coordinating restocking processes.
Written and verbal communication, Active Listening for effective interaction in various professional settings.
Problem-solving and Conflict Resolution
Analytical approach to resolving issues and managing conflicts in diverse work environments.
Leadership and Team Management
Abilities in guiding teams, making decisions, and fostering collaborative work environments.
Programming Languages
Knowledge of SQL, EXCEL, and PYTHON for data analysis and management tasks.
Multitasking and Time Management
Efficient handling of multiple responsibilities and optimizing productivity through effective time allocation.
Customer Service
Experience in handling customer inquiries, processing orders, and ensuring customer satisfaction in retail environments.
Inventory Management
Skills in monitoring stock levels, updating inventory records, and coordinating restocking processes.
Experience
Professional experience0 - 5 years
Freelancer since2024
Languages
EnglishNative speaker
Project history
Monitored stock levels, processed customer orders, maintained digital records, and assisted with restocking plans in the sales sector.
Impacted educational and moral values, built young minds through practical and theoretical teachings, and fostered open communication between teachers and pupils in an educational institution.
Coordinated effective workflow, trained new hires, supervised meal preparation, ensured smooth sales operations, and managed inventory in the sales and co-ordination sector.