05/26/2024 updated

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100 % available

M365 Administrator

thane, India
Only remote
Bechlore of engineering
thane, India
Only remote
Bechlore of engineering

Profile attachments

CV - chitranjan sharma

Active DirectoryApple IOSApple Mac SystemsSoftware ApplicationsMicrosoft AzureVoIPCisco Unified Communications ManagerCloud ComputingLinuxDisaster RecoveryMicrosoft Exchange ServerFile TransferMicrosoft LyncMicrosoft OneNoteMicrosoft SQL ServersWindows ServersRoutingOffice OnlineWindows PowerShellPublic Switched Telephone NetworksAzure Active DirectorySkype for BusinessReverse ProxyServer AdministrationSQL DatabasesWeb ApplicationsScriptingEnterprise Application PlatformOffice365System AvailabilityFirewalls (Computer Science)Operational SystemsYammer
Active directory, IOS, MacOS X, Azure AD, Azure Active Directory, Cisco unified Communications Manager, Cloud, Disaster Recovery, Enterprise applications, file transfer, Firewall, Linux, Azure Cloud, MS Exchange, Exchange 2007, Lync, Office 365, One Note, Outlook, SQL Server 2016, SQL server, MS SQL, Windows, Office Web Apps, Office365, Operation System, PSTN, Reverse Proxy, routing, SQL servers, Scripting, Server Admin, Skype for Business, Application System, High Availability, VOIP, Web Based application, PowerShell, PowerShell Scripting, Window server, Windows server, Windows server 2016, Windows 2012, Yammer

Experience

Professional experience5 - 10 years
Freelancer since2023

Languages

EnglishFluent

Project history

Infra Ops Manager

Reliance Jio

Internet & IT

>10.000 team member

Hands-on experience on Active directory and Exchange 2010/2013 and Office 365. Managing
Domains in Office 365 and MS Exchange policies for Administrators.
   Providing M365 services to more than 2L+ users with their requirements and make sure 99.99% SLA.
  Creating users, Groups, policy in active directory. Assign the policy on server via Active directory.
  Creating the custom policy on device via Intune (MDM, MAM).
   Performing admin tasks for Office365 applications (Teams, OneDrive, Yammer, Exchange, forms, online m365 Apps etc.,) and solving issues related to them.
  Office 365 license assigning and managing users’ mailboxes (create, modify, delete, manages mailbox,
   Recover deleted emails, setting up mailbox quota limits and permissions) Troubleshooting the issues related to mail flow, mail routing, Outlook configuration, OWA connectivity issues, Auto- discovery, permissions and password issues.
  Creating  backup of Mailbox, Archiving Mailbox, Migrating users from on-premise to online.
Perform restorations of mailboxes in Exchange 2007/2010/2013 and on online Maintaining
Security& Compliance in0365 by filters like EOP, ATP.
   Utilize Azure AD and/or existing PowerShell scripts to customize clients' Office 365 portal/on-prem
Enterprise applications.
   Respond to customer tickets/cases via services now, Services manager and customized
Rservices desk in resolving Office 36S related issues/concerns.
  Creating  a knowledge base article for L1 and L2 Team and review every 6 months for better improvement.


Certificates

Microsoft Certified: Azure Fundamentals

Microsoft

2021

Microsoft 365 Certified: Fundamentals

Microsoft

2021


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