07/30/2025 updated

**** ******** ****
100 % available

Technical Lead & IT Support Engineer with Network Security Expertise

Nairobi, Kenya
Worldwide
Bachelor of Science (Computer Security and Forensics)
Nairobi, Kenya
Worldwide
Bachelor of Science (Computer Security and Forensics)

Profile attachments

Resume.pdf
OCI 2025 Certified AI Foundations Associate.pdf
OCI 2025 Certified Foundations Associate.pdf

Active DirectoryTechnical SupportCloud StorageData CentersData SystemLinuxElectrical SwitchgearInfrastructure ManagementNetwork SecurityMaintenanceMySQLNetwork Configuration and Change ManagementSecurity ManagingSoftware EngineeringSQL DatabasesVirtualizationVMware VirtualizationWiMAXWireless Access PointNetwork RoutersAdministrative OperationsSoftware TroubleshootingSystem AdministrationIT Security SolutionsTeam ManagementOracle Cloud InfrastructureDatabase Administration
Network Security
Network configuration and security implementation with expertise in firewall setup, cybersecurity solutions, and safeguarding client infrastructure.

IT Support & System Administration
Technical support delivery across various platforms including Windows & Linux systems, Office 365, and Active Directory management.

Virtualization & Cloud Storage
Implementation of VMware virtualization solutions and cloud storage administration for optimal system performance.

Database Management
SQL database configuration and management skills for maintaining data systems.

Hardware & Software Troubleshooting
Diagnosis and resolution of technical issues in both hardware and software environments.

WiMAX Network Configuration
Installation and maintenance of WiMAX networks, access points, routers, and switches.

Data Center Operations
Server setup, software installation, and ongoing maintenance to ensure optimal performance.

Database Management
MySQL language navigation

Oracle Cloud Infrastructure 

Experience

Professional experience5 - 10 years
Freelancer since2020

Languages

EnglishFluent

Project history

Technical Lead & IT Support Engineer

Computerware Technologies Ltd
Lead the technical department in delivering robust IT solutions, including installation and maintenance of advanced security systems. Manage computer and network systems setup and maintenance. Provide comprehensive IT support to clients across Kenya.

Customer Care Specialist, Transcriptionist, and Team Leader

Cloudfactory
Delivered exceptional customer support, addressing inquiries and resolving issues. Performed accurate transcription services. Demonstrated leadership skills by managing teams and coordinating workflows.

IT Technician (Internship)

Computerware Technologies Ltd
Assisted with installation, configuration, and maintenance of WiMAX networks, access points, routers, and switches. Supported data center operations and gained hands-on experience in cybersecurity.

Certificates

Oracle Cloud Infrastructure 2025 Certified AI Foundations Associate

Oracle University

2025

Oracle Cloud Infrastructure 2025 Certified Foundations Associate

Oracle University

2025

ICSI | CNSS Certified Network Security Specialist

International CyberSecurity Institute

2020


Portfolio


Contact form

Log in to get in touch

You need to be logged in to use the contact form.

Sign upLog in