11/01/2026 updated
100 % available
Cloud Engineer | IAM | Microsoft Entra | Active Directory | Microsoft 365 | PowerShell
Dublin, Ireland
Only remote
Certificate in Cloud Computing - Level 8, Munster Technological University, IrelandAbout me
IT professional with a background in infrastructure and enterprise environments.Hands-on experience with Microsoft 365, Entra ID, Intune, Windows Server and PowerShell, supporting enterprise environments and resolving technical issues.
Active DirectoryMicrosoft AzureCloud ComputingVirtual Private Networks (VPN)Microsoft Certified Solutions AssociateMicrosoft SpecialistSystem Center Configuration ManagerWindows ServersAzure Active DirectoryServer AdministrationVMware VSphereMicrosoft InTuneMicrosoft TeamsVMware
Microsoft Cloud & Identity Management
Expertise in Azure, Microsoft Entra ID, MFA, SSO, SSPR, Conditional Access, PIM, TAP, Enterprise Applications, Windows Hello and Group-Based Licensing for enterprise and hybrid environments.
Endpoint & Modern Workplace
Hands-on experience with Microsoft Intune, SCCM, Windows 10/11, Endpoint Provisioning, Application Deployment, Device Enrolment, Compliance Policies and Device Lifecycle Management.
Automation & Scripting
Proficiency in PowerShell and Python for automation tasks, including SharePoint version-history management, storage optimization and process improvement in enterprise environments.
Microsoft 365 Services
Administration of Exchange Online and On-Premises, SharePoint, Microsoft Teams, OneDrive, Outlook and Microsoft 365 Admin Center for international enterprise clients.
Infrastructure & Hybrid Environments
Support and administration of Active Directory, Group Policy, DNS, DHCP, Windows Server, VMware vSphere, Citrix Studio, Citrix Director, ControlUp and VPN.
Security & Compliance
Knowledge of Microsoft Defender, Mimecast, Conditional Access, Audit Support and Compliance Fundamentals for securing enterprise environments.
Privileged Access Management
Design and implementation of Microsoft Entra PIM, transitioning privileged access from direct role assignments to controlled group-based assignments.
SharePoint & SQL Server Infrastructure
Installation, configuration and management of SharePoint and SQL Server environments on Windows Server 2008/2012, including farm topology and migration support.
Citrix Virtualisation
Support and troubleshooting of Citrix virtual desktop environments using Citrix Studio, Director and ControlUp.
Expertise in Azure, Microsoft Entra ID, MFA, SSO, SSPR, Conditional Access, PIM, TAP, Enterprise Applications, Windows Hello and Group-Based Licensing for enterprise and hybrid environments.
Endpoint & Modern Workplace
Hands-on experience with Microsoft Intune, SCCM, Windows 10/11, Endpoint Provisioning, Application Deployment, Device Enrolment, Compliance Policies and Device Lifecycle Management.
Automation & Scripting
Proficiency in PowerShell and Python for automation tasks, including SharePoint version-history management, storage optimization and process improvement in enterprise environments.
Microsoft 365 Services
Administration of Exchange Online and On-Premises, SharePoint, Microsoft Teams, OneDrive, Outlook and Microsoft 365 Admin Center for international enterprise clients.
Infrastructure & Hybrid Environments
Support and administration of Active Directory, Group Policy, DNS, DHCP, Windows Server, VMware vSphere, Citrix Studio, Citrix Director, ControlUp and VPN.
Security & Compliance
Knowledge of Microsoft Defender, Mimecast, Conditional Access, Audit Support and Compliance Fundamentals for securing enterprise environments.
Privileged Access Management
Design and implementation of Microsoft Entra PIM, transitioning privileged access from direct role assignments to controlled group-based assignments.
SharePoint & SQL Server Infrastructure
Installation, configuration and management of SharePoint and SQL Server environments on Windows Server 2008/2012, including farm topology and migration support.
Citrix Virtualisation
Support and troubleshooting of Citrix virtual desktop environments using Citrix Studio, Director and ControlUp.
Experience
Professional experience5 - 10 years
Freelancer since2026
Languages
EnglishFluentPortugueseNative speakerSpanishGood
Project history
Support and administration of enterprise Microsoft and hybrid environments for international clients with 1,000+ users. Working within a 24/7 MSP across multiple time zones using a follow-the-sun support model, providing L2 technical support and acting as primary escalation point for L1. Troubleshooting escalated issues across Microsoft 365, Entra ID, Intune, endpoint management, authentication and Citrix. Administering Microsoft 365 and Entra ID services including Exchange, Teams, SharePoint, OneDrive, MFA, SSPR, Conditional Access and Enterprise Applications. Configuring and managing Intune compliance policies, application deployment, device enrolment and device lifecycle operations. Supporting hybrid infrastructure including Active Directory, GPO, DNS, DHCP and VPN. Implemented Microsoft Entra PIM, TAP, group-based licensing, PowerShell automation for SharePoint and rebuilt the new starter onboarding process.
Provided L1 technical support within a 24/7 MSP environment, supporting users across multiple time zones. Supported Microsoft 365, Windows 11, modern authentication, endpoint management and Citrix virtualisation technologies. Troubleshot Windows 11, MFA, Windows Hello, TAP and authentication-related incidents, escalating complex issues to L2. Supported endpoint management using Intune and SCCM. Supported and troubleshot Citrix virtual desktop environments using Citrix Studio, Director and ControlUp.
Delivered remote and desk-side IT support within a banking environment. Supported user onboarding, device staging, deployment and hardware troubleshooting. Managed software access requests, file shares and Active Directory security group permissions.
Certificates
MS102 Microsoft 365 Certified Administrator
Microsoft2025
MD102 - Endpoint Administrator Associate
Microsoft2025
ITIL 4 Foundation
Microsoft2025
SC300 Identity and Access Administrator Associate
Microsoft2024
AZ-900 - Microsoft Azure Fundamentals
Microsoft2022
70-410 Installing and Configuring Windows Server
Microsoft2013