10/17/2026 updated

AF
100 % available

Cloud Support Engineer | Cloud & DevOps

Bengaluru, India
Only remote
Bachelor of Computer Applications (BCA)
Bengaluru, India
Only remote
Bachelor of Computer Applications (BCA)

Profile attachments

arfa.pdf

Amazon Elastic Compute CloudCloud ComputingCloud Computing SecurityCloud EngineeringCloud FoundryVirtual Private ServersCloud TestingApache CloudStackDevOpsIBM Cloud ComputingPhone SupportCloud ServicesSpinnakerSupport EngineeringCloud Platform SystemDocker for AWSCloud TechnologiesAWS AppSyncAWS VPCAWS ECSCloudformationCloudhubKubernetesCloudflareCloud ConnectorsCloud IntegrationCloud OptimizationCloudwatchTerraformOracle Cloud InfrastructureDevSecOpsDocker
AWS Cloud Services
Hands-on experience with AWS services including EC2, S3, IAM, VPC, Security Groups, and CloudWatch for maintaining application availability, monitoring metrics, and resolving cloud connectivity issues.

Containers & Orchestration
Practical knowledge of Docker, Docker Compose, and Kubernetes for containerizing applications, managing multi-container setups, and deploying and scaling pods using Minikube and kubectl.

CI/CD Pipelines
Experience building automated build-test-deploy workflows using GitHub Actions, including deploying containerized applications to AWS EC2 instances with structured pipeline stages.

Infrastructure as Code
Knowledge of Terraform for provisioning EC2 instances and S3 buckets, replacing manual console setups with version-controlled infrastructure and reusable configuration blocks.

Version Control
Proficiency in Git and GitHub, including branching strategies, pull request workflows, and conflict resolution.

Scripting
Scripting capabilities in Bash, Java, and Shell for automation and system-level tasks.

Linux Administration
Experience with Linux file systems, permissions, process management, and troubleshooting server issues including CPU/memory utilization, disk space, and service failures.

Monitoring & Support Tools
Familiarity with incident ticketing systems, RCA documentation, escalation workflows, and CloudWatch log analysis to identify issues and minimize service downtime.

Full Stack Development
Experience building full stack applications using Java, Spring Boot, REST APIs, React, JavaScript, HTML, CSS, and SQL for relational data management.

Experience

Professional experience0 - 5 years
Freelancer since2026

Languages

EnglishFluentHindiFluent

Project history

Cloud Support Engineer

Quess Corp Limited (Deployed at HP Inc.)
Monitored and supported AWS services including EC2, S3, IAM, VPC, and CloudWatch. Troubleshot Linux servers, application issues, system logs, and service failures. Investigated and resolved cloud connectivity issues involving security groups, ports, DNS, and HTTP/HTTPS. Managed incidents and service requests through ticketing systems while meeting SLA and priority requirements. Analyzed CloudWatch logs, metrics, and alerts to minimize service downtime. Collaborated with application, infrastructure, and DevOps teams to resolve production issues and support deployments.

Java Full Stack Developer Intern

Glovish Technologies
Built the E-Tender project, a tender management application, using Java and Spring Boot for backend services and REST APIs. Designed and managed relational data using SQL for tender, vendor, and bid records. Developed the frontend using React, JavaScript, HTML, and CSS, covering tender listing, submission, and status tracking screens. Worked across the full stack, connecting frontend components to backend APIs and the database layer.

Cloud Document Management System (AWS)

Self-Directed Project
Built a serverless document upload/retrieval system using API Gateway, Lambda, S3, and DynamoDB. Applied least-privilege IAM roles for secure service-to-service access. Tested and validated API endpoints using PowerShell with Base64-encoded payloads.

Dockerized Application Deployment

Self-Directed Project
Containerized a Java-based application, built a Dockerfile and docker-compose setup. Pushed the image to Docker Hub for portable, repeatable deployment. Configured multi-container orchestration for local development and testing.

CI/CD Pipeline with GitHub Actions

Self-Directed Project
Automated a build-test-deploy workflow triggered on git push. Deployed a containerized application to an AWS EC2 instance. Structured the pipeline into distinct build, test, and deploy stages.

AWS Infrastructure with Terraform

Self-Directed Project
Wrote Terraform scripts to provision EC2 instances and S3 buckets. Replaced manual console setup with version-controlled Infrastructure as Code. Organized reusable configuration blocks for repeatable provisioning.

Kubernetes

Self-Directed Project
Deployed and managed pods and services locally using Minikube and kubectl. Practiced scaling deployments and inspecting pod logs for troubleshooting.

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